Support Escalation Management
Vancouver, BC$128k–$222k/yrOn-siteFull Time
Microsoft: Every company has a mission.
4+ YOECandidates need experience in escalation and incident management, strong problem-solving, collaboration and communication skills, and the ability to influence senior leaders.
CSS, Problem solving, Client relationship management, Decision making, Incident response, Customer service
AI Business Solutions
Calgary, AB +3$96k–$178k/yrOn-siteFull Time
Microsoft: Every company has a mission.
4+ YOECandidates need deep Microsoft 365 and Copilot technical expertise, strong executive communication skills, and experience leading customer engagements and cross-functional teams. Familiarity with agent building, data governance, responsible AI and change management is expected.
Microsoft 365 Copilot, Copilot Studio, Copilot Cowork, Work IQ