“Help desk ticketing system” jobs in Canada – Page 5

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• 14d

  IT Support Specialist

  Markham, ON +4

  $54k–$68k/yrFull Time

  

  BGIS

  2+ YOECandidates need a community college diploma or equivalent training and two or more years of desktop or IT support experience. They should know Windows, Microsoft Office, Active Directory or Entra ID and IT security, and communicate clearly in English.

  ITSM platform, Microsoft Active Directory, Microsoft Entra ID, Microsoft Office, Microsoft Teams, Microsoft Outlook

  17d

  Systems Analyst II

  Markham, ON +1

  $75k–$94k/yrFull Time

  

  BGIS

  7+ YOECandidates need 7 to 10 years of progressive infrastructure administration experience, including 3 to 5 years with server or storage administration. They should know Windows Server, Active Directory, Exchange, SQL Server, Linux servers, SAN storage and Azure, and hold or pursue MCSE, Azure, VMware or Linux certifications.

  Windows Server, Active Directory, Exchange, SQL Server, Linux, Azure

• 14d

  Scale Desk Administrator

  Fox Creek, AB

  

  SECURE: The solutions SECURE provides are designed not only to help reduce costs, but also lower emissions, increase safety, manage water, recycle…

  Candidates need a Grade 12 diploma or GED equivalent. Administration or accounting experience and a certificate or diploma are assets. Strong organization, multitasking and customer service skills are required.

  Weigh scale system

• 15d

  Business Systems Support Clerk

  Abbotsford, BC

  $31.05–$36.54/hr

  CO

  City of Abbotsford

  2+ YOECandidates need Grade 12 plus post-secondary courses in information technology or a related field, and at least two years of business systems support experience. Experience with XplorRecreation, KACE and Stone Orchard software is an asset.

  XplorRecreation, KACE, Stone Orchard

• 15d

  User Access Management Analyst

  Mississauga, ON

  

  goeasy: is a Canadian company, headquartered in Mississauga, Ontario, that provides non-prime leasing and lending services through its easyhome,…

  2+ YOECandidates need 2 to 5+ years in user access management, service desk or IT operations, with strong knowledge of joiner, mover and leaver processes and RBAC. Experience with IAM automation such as Okta, access governance or audit, and high-volume SLA-driven ticketing is an asset.

  Okta

• 15d

  M365 Specialist

  Etobicoke, ON

  $80k–$113k/yrRemote

  

  Prophix

  3+ YOECandidates need 3 to 5+ years of enterprise Microsoft 365 or identity and endpoint administration, plus scripting in PowerShell and Microsoft Graph. A degree or diploma in IT or Microsoft certifications such as MS-102 or SC-300, and legal right to work in Canada, are required.

  Microsoft 365, Entra ID, Intune, ShareGate, Microsoft Purview, Ivanti

  15d

  M365 Specialist

  Etobicoke, ON

  

  Prophix

  3+ YOEProphix needs 3 to 5+ years of enterprise Microsoft 365 or identity and endpoint administration, plus PowerShell and Microsoft Graph scripting. Microsoft certifications such as MS-102, SC-300 or MD-102 are accepted in place of a degree.

  Microsoft 365, Entra ID, Intune, Microsoft Teams, SharePoint Online, Exchange Online

• 15d

  Level 3 Cybersecurity Analyst (SOC)

  Montréal, QC

  HybridFull Time

  WC

  WEPOINT Canada Innovation

  3+ YOECandidates need 3 to 5 years of experience or knowledge with SIEM, ELK, IDS/IPS, firewalls, DLP and endpoint detection (EDR), plus incident response, log and PCAP analysis, and networking fundamentals. Candidates also need Windows or Linux forensics knowledge, basic scripting, and excellent French and English communication.

  SIEM, ELK, IDS/IPS, pare-feu, EDR, DLP

  15d

  Level 3 Cybersecurity Analyst (SOC)

  Montréal, QC

  HybridFull Time

  WC

  WEPOINT Canada Innovation

  3+ YOECandidates need 3 to 5 years of experience or knowledge with SIEM, ELK, IDS/IPS, firewalls, DLP and endpoint detection (EDR), plus incident response, log and PCAP analysis, and networking fundamentals. Candidates also need Windows or Linux forensics knowledge, basic scripting, and excellent French and English communication.

  SIEM, ELK, IDS/IPS, pare-feu, EDR, DLP

  15d

  Level 3 Cybersecurity Analyst (SOC)

  Montréal, QC

  HybridFull Time

  WC

  WEPOINT Canada Innovation

  3+ YOECandidates need 3 to 5 years of experience or knowledge with SIEM, ELK, IDS/IPS, firewalls, DLP and endpoint detection (EDR), plus incident response, log and PCAP analysis, and networking fundamentals. Candidates also need Windows or Linux forensics knowledge, basic scripting, and excellent French and English communication.

  SIEM, ELK, IDS/IPS, pare-feu, EDR, DLP

• 16d

  Junior Security Analyst

  Charlottetown, PE

  Full Time

  PC

  ProServeIT Corporation

  2+ YOECandidates need a degree in Computer Science, IT or a related field and 2+ years of SOC experience. They should know Windows, Linux, UNIX, networking, SIEM and IDS/IPS, and be able to earn Security+ within 3 months of hire.

  firewall, intrusion detection system, intrusion prevention system, VPN

• 16d

  Senior Data Analyst, GTM Operations

  Toronto, ON +1

  $100k–$150k/yrRemoteFull Time

  

  7shifts

  5+ YOECandidates need 5+ years in analytics or business intelligence, strong SQL on a modern warehouse, and experience with GTM or financial reporting. SaaS metrics such as ARR, retention and pipeline, plus active use of AI in analysis, are expected.

  Snowflake, Stripe, Salesforce, FinQore, ThoughtSpot

  16d

  Software Developer, Mid-Market

  Toronto, ON +1

  $95k–$135k/yrHybridFull Time

  

  7shifts

  Candidates need a degree or diploma in computer science or equivalent experience, plus professional experience building and maintaining web applications. Solid knowledge of relational databases and backend development, and active use of AI development tools, are also needed.

  Elixir, Snowflake, BigQuery, Claude

  16d

  Senior Software Developer, Mid-Market

  Toronto, ON +1

  $145k–$190k/yrHybridFull Time

  

  7shifts

  7+ YOECandidates need 7 to 10 years of production software experience, with data modeling or permissions central to past systems. They also need to have owned systems end to end, communicate clearly across teams, and mentor developers.

  Snowflake, BigQuery, AWS

• 16d

  Service Desk Consultant - Spanish

  Remote in Canada

  $22–$24/hrRemoteTemporary

  

  Long View Systems

  2+ YOECandidates need at least two years of tier I help desk or service desk experience, fluent professional Spanish and English, and strong troubleshooting and customer service skills. ITIL incident management knowledge and A+ certification are assets.

  Ticket management system

• 16d

  IT Support Specialist

  Toronto, ON

  HybridFull Time

  

  Maple

  2+ YOECandidates need 2+ years of IT support in a corporate or SaaS setting, hands-on Mac and Windows experience, and familiarity with ticketing, MDM and identity tools. Strong communication skills and a willingness to work on site in Toronto three days a week are also needed.

  Jira Service Management, Zendesk, Freshservice, Okta, JumpCloud, Microsoft Entra ID

• 16d

  Diet Clerk, Patient Food Services, C&W

  Vancouver, BC

  $25.82/hrPart Time

  

  PHSA - Provincial Health Services Authority

  Candidates need Grade 12 or equivalent, a Food Safe Level 1 certificate, and typing at 45 words per minute. Provincial Health Services Authority also expects knowledge of settler colonialism, Indigenous Cultural Safety and the related legislation and calls to action.

  CBORD, Room Service Choice, Computer keyboard

• 17d

  IT Service Desk Analyst

  Toronto, ON

  Full Time

  

  The Citco Group Limited

  Candidates need strong customer service and communication skills, working knowledge of enterprise IT support tools and ticketing systems, and an understanding of information security basics. A technical degree or diploma or equivalent experience is advantageous.

  ServiceNow, RSA, GlobalProtect, Cisco AnyConnect, Active Directory, Ping Identity

• 17d

  Bilingual Help Desk/Application Support, D365 F+O

  Mississauga, ON

  $30–$45/hrTemporary

  

  Robert Half

  2+ YOECandidates need at least 2 years of help desk, desktop or application support experience and bilingual communication skills. They should have hands-on Active Directory, Microsoft 365 and Windows experience, and exposure to Dynamics 365 F&O and CE support.

  Active Directory, Microsoft 365, Outlook, Teams, SharePoint, OneDrive

• 17d

  IT Support Specialist

  Toronto, ON

  $60k–$80k/yrHybridFull Time

  F

  fb9e7da1-2660-46a2-9ffc-154a66684510

  2+ YOECandidates need at least two years of IT support or help desk experience and at least one year of hands-on Okta work. They also need two years supporting Mac users in an MDM environment and comfort with Jira and basic AV equipment.

  Okta, Google Workspace, 1Password, Iru MDM, Jira Service Management, Slack

• 17d

  IT Intern

  Vancouver, BC

  MI

  Musqueam Indian Band

  Candidates need basic knowledge of Windows, Microsoft 365, Outlook and computer hardware. Enrolment in or recent completion of an IT or computer systems program is an asset, along with knowledge of Musqueam and First Nations history and culture.

  Windows, Microsoft 365, Outlook, IT ticketing system, printers, scanners

• 17d

  IT Help Desk Support II

  Surrey, BC

  DI

  Delta Intelligent Building Technologies (Canada) Inc.

  2+ YOECandidates need an IT diploma or degree and at least two years of help desk or desktop support experience after it. Advanced Windows, Microsoft 365 and Active Directory skills, networking basics and hands-on service management platform administration are required.

  Jira Service Management, Active Directory, Microsoft 365, Windows, ISO 27001 controls

• 18d

  Service Delivery Manager | Hybrid

  Winnipeg, MB

  Full Time

  

  Randstad Canada

  5+ YOE5+ MgmtCandidates need at least 5 years of leadership or people-management experience and comfort handling clients and escalations. Experience in MSP, IT services or help desk work, and familiarity with ticketing platforms like HaloPSA, are assets.

  HaloPSA

• 20d

  Senior NOC Escalation analyst, Firewall support

  Toronto, ON +1

  

  Bank of Montreal

  7+ YOEBank of Montreal needs candidates with 7+ years of Checkpoint firewall experience, 5+ years in routing and switching (Cisco, ACI, F5), and 5 years of packet capture and protocol analysis. Juniper firewall expertise is an asset, and a bachelor's or MBA in a technical field is typical.

  Checkpoint, Cisco, Cisco ACI, F5 load balancers, Juniper firewalls, network monitoring systems

18 companies