Client Support Specialist
Vancouver, BCiQmetrix: iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail.
1+ YOEiQmetrix needs candidates with at least 1-2 years in customer, technical support or help desk work, plus strong written and verbal communication. Candidates should be comfortable with Salesforce Service Cloud or similar case systems, Slack and AI tools, and willing to join an on-call rotation.
Salesforce Service Cloud, Slack, RQ, RQmobile, iQ Storefront, iQ Platform
Client Support Specialist
Winnipeg, MBiQmetrix: iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail.
1+ YOECandidates need 1 to 2 years of customer or technical support experience, strong written and verbal communication, and familiarity with case management systems like Salesforce Service Cloud. Comfort with AI tools and willingness to join on-call rotations are also expected.
Salesforce Service Cloud, Slack, RQ, RQmobile, iQ Storefront, iQ Platform