“CCaaS” jobs in Canada – Page 6

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• 1mo

  Manager, Recovery & Restructuring

  Calgary, AB

  Full Time

  M

  MNP

  5+ YOECandidates need a Bachelor's degree, CIRP certification (working toward LIT), and 5+ years of corporate insolvency experience. MNP also requires extensive knowledge of the Bankruptcy and Insolvency Act and proven people management skills.

  Scheduling, Sales, CPA, Team leadership, Relationship building, Leadership

  1mo

  Senior Consultant, Recovery & Restructuring

  Calgary, AB

  Full Time

  M

  MNP

  Candidates need a bachelor's degree in a related field and working knowledge of the Bankruptcy and Insolvency Act. CPA designation and insolvency experience are assets, and willingness to obtain the CIRP designation is expected.

  Data analysis, Documentation, Sales, CPA, Mental health

  1mo

  Senior Manager / Manager, Recovery & Restructuring (Full Time)

  Montréal, QC

  Full Time

  M

  MNP

  5+ YOECandidates need 5+ years of corporate insolvency experience, knowledge of the Bankruptcy and Insolvency Act, and a CIRP certification with progress toward a Licensed Insolvency Trustee licence. A bachelor's degree, a CPA designation (an asset), business development experience and fluent French and English are also needed.

  Data analysis, Documentation, Scheduling, Quality control, Sales, CPA

  1mo

  Consultant, Corporate Insolvency

  Calgary, AB

  Full Time

  M

  MNP

  1+ YOECandidates need a bachelor's degree in a related field and a willingness to pursue the CIRP designation. Working knowledge of the Bankruptcy and Insolvency Act is required, and 1-3 years of insolvency experience is preferred; a CPA is an asset.

  Data analysis, Documentation, Sales, CPA, Mental health

• 1mo

  Safety Specialist

  Vancouver, BC

  

  Harbour Air Ltd: The company’s international seaplane service, which originally began as a service for the forestry industry in B.C., is now a quintessential west…

  3+ YOEHarbour Air needs candidates with a diploma or degree in safety or a related field and at least 3 years of aviation or occupational safety experience. They must hold an ASO qualification, know Canadian aviation and labour safety regulations, and be strong in Excel and reporting tools.

  Excel, Learning Management System, dashboard tools

• 1mo

  Amazon Connect Support Engineer

  Alberta

  RemoteFull Time

  M

  Miratech

  4+ YOECandidates need 4+ years of IT experience, including contact center monitoring and production support, plus 2+ years with Splunk and CloudWatch. Practical AWS experience with Lambda, Amazon Connect and load balancers, and scripting in Python or JavaScript, are required.

  Splunk, CloudWatch, Zabbix, Amazon Connect, AWS Lambda, Application Load Balancer

  1mo

  Amazon Connect Support Engineer

  Georgina, ON

  RemoteFull Time

  M

  Miratech

  4+ YOECandidates need 4+ years of IT experience, including contact center monitoring and production support, plus 2+ years with Splunk and CloudWatch. Practical AWS experience with Lambda, Amazon Connect and load balancers, and scripting in Python or JavaScript, are required.

  Splunk, CloudWatch, Zabbix, Amazon Connect, AWS Lambda, Application Load Balancer

  1mo

  Amazon Connect Support Engineer

  Cambridge, ON

  RemoteFull Time

  M

  Miratech

  4+ YOECandidates need 4+ years of IT experience, including contact center monitoring and production support, plus 2+ years with Splunk and CloudWatch. Practical AWS experience with Lambda, Amazon Connect and load balancers, and scripting in Python or JavaScript, are required.

  Splunk, CloudWatch, Zabbix, Amazon Connect, AWS Lambda, Application Load Balancer

  1mo

  Director, Service Delivery

  Toronto, ON

  RemoteFull Time

  M

  Miratech

  15+ YOECandidates need 15+ years in IT delivery, professional services, customer success or program management, including leading Project Managers or PMO teams. Experience with enterprise implementations and CX, contact center, CCaaS, SaaS or managed services environments is required, along with strong executive stakeholder skills.

  Project management, Leadership, Customer relationship management, Process improvement, Program management, Stakeholder management

  1mo

  Director, Service Delivery

  Vancouver, BC

  RemoteFull Time

  M

  Miratech

  15+ YOECandidates need 15+ years in IT delivery, professional services, customer success or program management, including leading Project Managers or PMO teams. Experience with enterprise implementations and CX, contact center, CCaaS, SaaS or managed services environments is required, along with strong executive stakeholder skills.

  Project management, Leadership, Customer relationship management, Process improvement, Program management, Stakeholder management

  1mo

  Director, Service Delivery

  Montréal, QC

  RemoteFull Time

  M

  Miratech

  15+ YOECandidates need 15+ years in IT delivery, professional services, customer success or program management, including leading Project Managers or PMO teams. Experience with enterprise implementations and CX, contact center, CCaaS, SaaS or managed services environments is required, along with strong executive stakeholder skills.

  Project management, Leadership, Customer relationship management, Process improvement, Program management, Stakeholder management

  1mo

  Director, Service Delivery

  Halifax, NS

  RemoteFull Time

  M

  Miratech

  15+ YOECandidates need 15+ years in IT delivery, professional services, customer success or program management, including leading Project Managers or PMO teams. Experience with enterprise implementations and CX, contact center, CCaaS, SaaS or managed services environments is required, along with strong executive stakeholder skills.

  Project management, Leadership, Customer relationship management, Process improvement, Program management, Stakeholder management

  1mo

  Director, Service Delivery

  Edmonton, AB

  RemoteFull Time

  M

  Miratech

  15+ YOECandidates need 15+ years in IT delivery, professional services, customer success or program management, including leading Project Managers or PMO teams. Experience with enterprise implementations and CX, contact center, CCaaS, SaaS or managed services environments is required, along with strong executive stakeholder skills.

  Project management, Leadership, Customer relationship management, Process improvement, Program management, Stakeholder management

• 1mo

  AI Deployment Manager

  Winnipeg, MB

  RemoteFull Time

  

  Laivly

  5+ YOECandidates need 5+ years of progressive experience in product management, consulting, technical solutions or software engineering, plus strong executive communication skills. Hands-on LLM experience, technical fluency with APIs and integrations, and travel to client sites of about 25% to 35% are required.

  Laivly platform, CCaaS, IVR

• 1mo

  Sr. Director, Engineering Manager- Agent & Supervisor

  Mississauga, ON

  HybridFull Time

  MM

  MCD McKesson Canada Corporation / La Corporation McKesson Canada

  13+ YOE6+ MgmtCandidates need 13+ years of professional experience with 6+ years of diversified leadership, and proven experience leading teams of 5+ engineers in CCaaS or enterprise communications platforms. They also need working knowledge of Five9, Genesys or equivalent platforms, applied AI fluency, and Agile/DevOps and CI/CD experience.

  Five9, Genesys, Verint

• 1mo

  Salesforce Engagement Manager

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  10+ YOE5+ MgmtCandidates need 10+ years of consulting experience and 5+ years leading large customer engagements and architecting Salesforce solutions. They also need pre-sales, commercial, and executive communication skills.

  Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Field Service, Salesforce Revenue Cloud, Salesforce Einstein, Agentforce

  1mo

  AWS Project Manager

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  5+ YOECandidates need 5+ years of project management in contact center environments, 2+ years leading Amazon Connect implementations, and AWS Cloud Practitioner or Solutions Architect certification. Consulting experience, Agile or hybrid delivery skills, and comfort presenting to VP and Director-level stakeholders are also required.

  Amazon Connect, Jira, Smartsheet, AWS

  1mo

  AWS Engagement Manager

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  10+ YOE5+ MgmtCandidates need 10+ years of consulting experience, including 5+ years architecting, selling, and delivering AWS solutions and leading complex engagements. Deep Amazon Connect or contact center expertise, strong pre-sales and commercial skills, and executive communication abilities are required.

  Amazon Connect, AWS, Salesforce Einstein, Service Cloud Voice, Agentforce

• 1mo

  Senior Engineer

  Canada

  $131k–$147k/yr

  

  Caylent

  7+ YOECandidates need 7+ years of software engineering experience, including 2+ years building on Amazon Connect or a similar platform at enterprise scale. They also need strong TypeScript, Node.js, Python and React skills, AWS serverless experience, and hands-on work with generative AI tools like Bedrock.

  Amazon Connect, Amazon Bedrock, Amazon Q in Connect, AWS CDK, AWS Lambda, CloudWatch

• 1mo

  Senior Enterprise Account Executive

  Remote in Canada

  Remote

  

  Cyara

  8+ YOECandidates need 8+ years of proven SaaS sales experience, including C-level selling and complex consultative sales cycles. Experience in CCaaS, UCaaS, or contact center technology is a strong advantage, along with CRM proficiency in Salesforce or HubSpot.

  Salesforce, HubSpot

• 1mo

  Technical Account Manager

  Remote in Canada

  RemoteFull Time

  G

  Glia

  5+ YOECandidates need 5+ years in technical consulting, account management, solutions architecture or a similar client-facing technical role. They should understand software and front-end concepts, know CCaaS and SIP (an asset), communicate clearly, and explain technical ideas to executives.

  Jira, QuickSight, Salesforce

• 1mo

  Staff Software Engineer, Backend

  Remote in Canada

  RemoteFull Time

  

  Cresta

  8+ YOECandidates need a Bachelor's in Computer Science or a related field, 8+ years building production backend systems, and strong distributed-systems, API design, database and cloud skills.

  Kubernetes, Docker, AWS, GCP, Azure, Temporal

  1mo

  Senior Software Engineer, Backend - Platform Team

  Toronto, ON

  RemoteFull Time

  

  Cresta

  5+ YOECandidates need 5+ years of building scalable production backend systems, strong REST and gRPC API experience and an understanding of distributed and real-time systems. Experience with third-party enterprise APIs, cloud platforms, Kubernetes and Docker is valued.

  Kubernetes, Docker, AWS, GCP, Azure

  1mo

  Senior Software Engineer, Backend (AI Agent Integrations)

  Remote in Canada

  RemoteFull Time

  

  Cresta

  5+ YOECandidates need a bachelor's degree in computer science or a related field and 5+ years building scalable production backend systems. Strong REST or gRPC API design, distributed systems knowledge, and third-party enterprise integration experience are required, with CCaaS and AI agent experience as plus factors.

  Kubernetes, Docker, AWS, GCP, Azure

10 companies