“CX Platform” jobs in Canada – Page 8

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• 29d

  French Voice Actor - TTS Expert

  Toronto, ON

  $50–$100/hr

  

  Mercor

  Candidates need to be native or near-native French speakers with a neutral French accent and a clear, expressive voice. They must have a professional or near-professional recording setup and be available 5 to 10 hours a week.

  Audacity, Adobe Audition, Reaper

• 29d

  Senior Consultant, Product Delivery

  Toronto, ON

  Full Time

  

  Canadian Imperial Bank of Commerce (Canada): C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des…

  Candidates need experience in Salesforce delivery, product management, business analysis or platform leadership at large enterprises, with Salesforce Loyalty Cloud or Financial Services Cloud an asset. Strong coaching, stakeholder influence and data analysis skills are expected.

  Salesforce, Salesforce Loyalty Cloud, Financial Services Cloud

• 29d

  Contractor - Medical Advisor (licensed Physician/GP) - Telehealth, Remote Canada - ASG

  Remote in Canada

  $187.50/hrRemote

  F

  Foundever®

  Candidates need a medical degree and a licence in good standing with the CPSNB, with authorization at Horizon and Vitalité Health. Recent clinical experience, telehealth or quality assurance experience, and English and French proficiency are needed, with knowledge of the New Brunswick health system.

  EMR/EHR, CRM

• 1mo

  Sr. Microsoft D365 CE Functional Consultant Fundraising & Engagement

  Toronto, ON

  Full Time

  YG

  YDTS Global

  7+ YOEYDTS Global needs candidates with 7+ years on Customer Engagement and 1+ year on Fundraising & Engagement implementation. They also need sales and customer service experience, good communication skills, and Canadian permanent residency, citizenship or an open work permit.

  Microsoft Dynamics 365 Customer Engagement, Power Apps, Power Automate, Universal Desk, Scribe

• 1mo

  Correctional Officer II - Healing Lodges (CX-02)

  Maskwacis, AB +1

  CS

  Correctional Service Canada

  Candidates need an understanding of Indigenous life, strong communication and documentation skills, and the ability to work shifts. They must hold Enhanced Reliability Status, a valid unrestricted driver's licence, pass a Health Canada medical evaluation, and complete the Correctional Training Program.

  Case management, Collaboration, Document evidence, Decision making, CSC, First Aid

• 1mo

  Chief Executive Officer (CEO)

  Vancouver, BC

  Full Time

  CN

  Comm100 Network Corporation

  Candidates need senior B2B SaaS leadership experience, such as CEO, President, GM or CRO, with a record of scaling revenue past roughly $20M to $50M ARR. Comm100 Network Corporation values enterprise go-to-market building, SaaS growth metrics, and experience working with boards. Customer experience, contact center or AI software experience is an asset.

  Sales, Forecasting, Represent the organisation, Leadership, Customer service, Customer experience

  1mo

  Senior Account Executive

  Vancouver, BC

  Full Time

  CN

  Comm100 Network Corporation

  5+ YOECandidates need 5+ years in a SaaS account executive role, strong English communication, demo and presentation experience, and familiarity with sales software. Strong negotiation and organizational skills and the ability to travel globally are also required.

  Salesforce, Outreach, Gong, ZoomInfo, CRM system

• 1mo

  Customer Support Representative

  Toronto, ON

  Full Time

  

  Chexy Inc.

  Candidates need proven client relationship experience, strong written and verbal communication, and comfort with tools like Notion, Slack, Google Suite and Intercom. They must work in the Toronto office 4-5 days a week and be available on rotating evening and weekend shifts.

  Intercom, Notion, Slack, Google Suite

  1mo

  Customer Success Lead (SMB)

  Toronto, ON

  Full Time

  

  Chexy Inc.

  3+ YOECandidates need 3+ years in customer success, account management, implementation or high-touch support for SMB customers, with strong written communication, problem-solving and process skills. Fintech, payments or SaaS experience is a plus.

  Intercom, Notion, Slack, Google Suite

• 1mo

  Sales Development Representative

  Vancouver, BC

  Full Time

  

  Freelancer.com: Freelancer owns Escrow.com, the world's largest online escrow company.

  Candidates need six months to a year of experience in outbound sales, customer service, retail or another high-volume role. They should be comfortable with cold calling and email outreach, and have hands-on familiarity with HubSpot, Apollo.io, LinkedIn Sales Navigator and G-Suite.

  HubSpot, Apollo.io, LinkedIn Sales Navigator, G-Suite

• 1mo

  Application – Genesys Careers North America

  New Brunswick +4

  Full Time

  US

  United States - Genesys Cloud Services, Inc.

  Candidates should share their skills, experience and interests so Genesys can match them to future openings.

  Genesys Cloud

  1mo

  Principal AI Solutions Architect, Customer Success

  Ontario

  RemoteFull Time

  US

  United States - Genesys Cloud Services, Inc.

  10+ YOECandidates need over 10 years of commercial CCaaS, routing and bot experience and over 6 years building bots on Google Dialogflow or Amazon Lex, including webhook development. They must work US hours, understand generative and agentic AI, and communicate clearly with clients in English.

  Google Dialogflow, Amazon Lex, Genesys Cloud, IVR platform, Logs and reporting tools

• 1mo

  Senior Business Development Representative (BDR)

  Ottawa, ON

  HybridFull Time

  M

  MicroMetrics

  1+ YOECandidates need at least one year in a BDR, SDR or similar high-volume sales role, a record of hitting targets, and strong verbal and written communication. A post-secondary degree is an asset.

  LinkedIn, Email, Telephone

  1mo

  Junior Business Development Representative (BDR)

  Ottawa, ON

  HybridFull Time

  M

  MicroMetrics

  Candidates need strong communication skills, self-motivation and the ability to work on their own. A SaaS sales background is not required, but a strong technical aptitude and interest in a career in sales are.

  LinkedIn

• 1mo

  Software Developer, C++

  Vancouver, BC

  HybridFull Time

  A

  A-CX

  5+ YOECandidates need a degree in computer science or engineering or a related field, plus 5+ years of C++ development experience. They must build and test cross-platform software and communicate well with technical and non-technical people.

  C++, Back-end development, Software libraries, Process improvement, Team building, Software development

• 1mo

  Director, Delivery CX AI

  Toronto, ON +5

  $150k–$190k/yrRemoteFull Time

  

  TELUS Digital

  10+ YOE4+ MgmtCandidates need 10+ years in technology and 4+ years in senior leadership in consulting or agency settings. They need hands-on experience with contact center platforms, working knowledge of AI in customer experience, and a record of managing large client accounts and recovering troubled programs.

  Genesys, Amazon Connect, Zendesk, Google, Five9, ElevenLabs

• 1mo

  Sales Representative

  Toronto, ON

  HybridFull Time

  

  Rentman

  Candidates need native-level English, proven B2B sales experience (ideally SaaS), and experience running the full sales cycle for both SMB and enterprise clients. They must be based in Toronto and able to travel across North America about four or five times a year.

  HubSpot, Salesforce

• 1mo

  Full Stack Java Engineer — Workforce Management (WFM)

  Toronto, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years of full-stack development experience with Java, Spring Boot, React or Angular, and TypeScript. Strong SQL, REST API, cloud and containerization skills, plus knowledge of OAuth2 and messaging tools like Kafka or RabbitMQ, are also required.

  Jenkins, Kubernetes, PostgreSQL, Kafka, RabbitMQ, Swagger

• 1mo

  Vice President of Product

  Remote in Canada

  RemoteFull Time

  

  Onfleet

  10+ YOE5+ MgmtCandidates need 10+ years in B2B SaaS product roles, including 5+ years leading product teams and 3+ years as Director of Product or above. Experience running Product at a Series B+ company, moving upmarket into enterprise, and hiring and developing product talent is required.

  Jira, Productboard, Amplitude

• 1mo

  Graphic Designer

  Markham, ON

  TH

  Travel Healthcare Insurance Solutions o/a guard.me International Insurance: For over two decades, GuardMe, an independent, Canadian-owned company, has been steadfast in its mission to safeguard international students, staff,…

  3+ YOECandidates need 3-5 years of professional graphic design experience and advanced skills in Photoshop, InDesign and Illustrator. They also need post-secondary education in graphic design or a related field, and fluent English.

  Adobe Photoshop, Adobe InDesign, Adobe Illustrator, Adobe After Effects, Adobe Premiere Pro, Adobe Journey Optimizer

• 1mo

  VP, Client Engagement

  Toronto, ON

  Full Time

  WT

  William Thomas Digital

  10+ YOECandidates need 10+ years leading client relationships in CRM, customer experience, digital transformation or agency work. They need a record of growing multi-million dollar accounts and knowledge of marketing automation platforms.

  Salesforce, Braze, Adobe, Customer.io, Bloomreach

  1mo

  Strategy Director

  Toronto, ON

  Full Time

  WT

  William Thomas Digital

  7+ YOECandidates need 7-9+ years of experience building 1:1 or customer experience strategies with proven results, plus experience running email, digital messaging or CRM programs on marketing automation platforms such as SFMC. Strong data analysis and presentation skills are required, and agency experience is preferred.

  Salesforce Marketing Cloud, Oracle Responsys, Google Analytics, Adobe Analytics, Power BI, Tableau

  1mo

  Account Director

  Toronto, ON

  Full Time

  WT

  William Thomas Digital

  7+ YOECandidates need 7 to 10 years of client-facing experience at a CRM, CX, digital marketing or consulting firm, plus a record of growing accounts. Strong knowledge of CRM, personalization and marketing automation, and a commercial mindset, are required.

  Salesforce Marketing Cloud, Braze, Adobe, Bloomreach

• 1mo

  Genesys Systems Engineer

  Alberta +1

  $105k–$128k/yrRemoteFull Time

  FF

  Forward Financing: Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican…

  2+ YOEForward Financing needs 2-4 years of telecom or Genesys administration experience, strong Genesys platform knowledge, and familiarity with telecom carriers and Salesforce. Candidates should be good problem solvers who can gather requirements from business stakeholders and communicate clearly.

  Genesys Cloud CX, Salesforce

18 companies