Bilingual IVR Automation tester
Toronto, ONAN
Astra North Infoteck Inc.
4+ YOECandidates need 4 to 6 years of QA experience, strong hands-on Cyara Velocity skills, and knowledge of IVR, telephony (SIP, call routing) and contact centre testing. Genesys Cloud CX experience is preferred.
Cyara Velocity, Genesys Cloud CX, Genesys Architect, Cyara Cruncher Pulse
SAP ISU Business Analyst
Calgary, ABAN
Astra North Infoteck Inc.
Astra North Infoteck needs an experienced business analyst with strong requirements-gathering and process-mapping skills, excellent stakeholder communication, and experience with Agile, Scrum or Waterfall. Tools such as Excel, PowerPoint, Visio and JIRA are required.
SAP ISU, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, JIRA