“contact centre solution” jobs in Canada

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• 9d

  IS Solutions Architect Leader, Contact Centre Solutions

  North Vancouver, BC

  Full Time

  IC

  Insurance Corporation of British Columbia

  5+ YOECandidates need at least five years of experience, including Genesys Cloud solutions, contact centre strategy and integration of AI and automation. They also need telephony and SIP knowledge, AWS and API skills, IT security knowledge and strong communication abilities.

  Genesys Cloud, AWS, Cisco, SIP

• 12d

  Director of Service (Contact Centre)

  Toronto, ON

  $130k–$150k/yrOn-site

  

  Metergy Solutions: is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners and operators of infrastructure…

  10+ YOEMetergy Solutions needs candidates with 10+ years of progressive experience in customer service, contact centre or vendor management. They must have led in-house and third-party operations and understand contact centre metrics, quality assurance and workforce management.

  Customer service, Customer experience, Call-centre technologies, Onboarding, Coaching, Quality assurance

• 17d

  Manager, Digital Contact Centre

  Vaughan, ON

  

  Wyse Meter Solutions Inc

  Candidates need significant hands-on experience deploying virtual agents, chatbots and self-serve IVR, plus proven Contact Centre operations experience. Strong Excel skills and analytical ability are required, and experience with Power BI, NICE CXOne or agentic AI is an asset.

  MS Excel, Power BI, NICE CXOne, ACD, WFM

• 2h

  Sécurité | Formateur | Ville de Québec | 40 heures - $40.25/H

  Québec, QC

  $40.25/hrFull Time

  SS

  Securitas Security Services

  5+ YOEPermis d'agent de sécurité valide (BSP); Certificat de secourisme valide (RCR); 5 ans de résidence au Canada obligatoire

  Microsoft Office, Word, Excel, caméras de surveillance, contrôle d'accès, logiciels de gestion des incidents

• 3h

  Représentant au service à la clientèle iii / customer service representative iii (gz) - evergreen

  Gatineau, QC

  EI

  Enbridge Inc.

  Gazifère needs candidates with a high school diploma and prior customer service experience, ideally in a call centre. Fluent French is required, with working English often needed, plus strong listening, problem-solving, organization and Microsoft Office skills.

  Microsoft Office

• 10h

  Business Analyst (Senior Systems Analyst)

  Burnaby, BC

  $85k–$112k/yrFull Time

  

  British Columbia Institute of Technology

  6+ YOECandidates need an Institute of Technology diploma or a bachelor's degree in science or business, plus at least six years of relevant IT experience. Strong facilitation, analysis, project management and communication skills are required.

  Ellucian Banner

  10h

  Project Coordinator (Senior Systems Analyst)

  Burnaby, BC

  $85k–$112k/yrFull Time

  

  British Columbia Institute of Technology

  6+ YOECandidates need a bachelor's degree in computer science, business administration or a related field, plus at least 6 years of relevant IT experience, including 4 of the last 6 in a similar position. Strong communication, analytical, organizational and project management skills are required, and Agile Scrum Master experience is preferred.

  Project management, Demolish structures, Reporting, Communication skills, Scheduling, Workflow

• 12h

  Trust and Estate Advisor

  Vancouver, BC +1

  

  Bank of Montreal

  Bank of Montreal asks for broad knowledge of financial services, private wealth, trust and estate planning, and taxation, plus strong business development and communication skills. A professional designation such as TEP or CSI is preferred, and the Canadian Securities Course is required.

  Client profiling tools, Relationship management tools

• 13h

  Project Manager - Business Operations

  Toronto, ON

  ?

  Come experience a community like no other at International Financial Data Services (IFDS); The role requires strong project leadership, stakeholder management, planning, communication, and problem-solving capabilities,…

• 13h

  Senior Project Manager, Land Development Solutions

  Peterborough, ON

  HybridFull Time

  DW

  D.M. Wills Associates Limited

  5+ YOECandidates need a civil engineering technology diploma or engineering degree, and at least 5 years in consulting engineering or land development with project management experience. They should know Ontario municipal approvals, land development engineering and stormwater management, and be proficient in MS Office.

  MS Office Suite

• 13h

  Manager of Central Staffing

  Winnipeg, MB

  On-site

  SH

  Shared Health

  2+ YOEShared Health needs candidates with at least two years of staff scheduling system experience and demonstrated supervisory and management experience. Candidates also need experience applying collective agreements, a relevant post-secondary degree or equivalent, and strong analytical, communication and organizational skills.

  Staff scheduling system, Spreadsheet software, Database software, Email software

• 14h

  Pharmacist - Assistant Pharmacy Manager - Specialty

  Oakville, ON

  $120k–$130k/yrFull Time

  

  Randstad Canada

  Candidates need an active Ontario pharmacist licence (OCP Part A), supervisory experience in a high-volume retail or specialty pharmacy, and prior experience in specialty, long-term care, centralized fulfillment or high-volume community pharmacy. Strong problem-solving skills and comfort managing teams of 10 to 15 or more are also needed.

  Pharmacy dispensing system, Claims adjudication systems

• 15h

  Aviseur technique

  Victoriaville, QC

  Full Time, Per diem

  GL

  Groupe Laquerre

  Service à la clientèle professionnel; Connaissances de base en diagnostic automobile; Expérience en environnement de garage ou de concession

  Customer service, Greet guests

• 15h

  Clk 12r - customer service representative

  Vancouver, BC

  $58k–$65k/yrFull Time

  BP

  BC Public Service Agency

  Candidates need Grade 12 or equivalent, experience with inclusive customer service in a high-volume setting, and computer skills for data entry and recording information. Experience with MS Word, Outlook and Excel is required.

  MS Word, Outlook, Excel, digital databases

  15h

  Sto-re 30r - provincial health response lead

  Vancouver, BC

  $96k–$110k/yrFull Time

  BP

  BC Public Service Agency

  Candidates need experience assessing emergency hazards and choosing response actions, negotiating with emergency partners, managing technical or professional staff, and briefing senior leaders during emergencies. Preferred: four years leading provincial-level operations centre response, three years supervising staff, and experience with multiple levels of government.

  Intrusive emergency alerting systems

• 15h

  Spécialiste relation clients

  Laval, QC

  $23/hrRemoteFull Time

  CS

  Comerco Services inc.

  1+ YOEComerco Services inc. requires a high school diploma, at least one year of customer service experience, and mandatory bilingual French and English. Candidates also need Windows proficiency, strong documentation skills, and the ability to handle stress and make decisions on disputed files.

  Windows, système de gestion de dossiers

• 15h

  Spécialiste des ventes place laurier

  Québec, QC

  RC

  Rogers Communications Sans-Fil inc.

  Expérience dans l’établissement de liens solides avec les clients; Capacité à atteindre les objectifs de vente; Capacité à s’adapter rapidement aux situations changeantes

  Retail sales, Sales targets, Communication skills, Product knowledge, Vulnerable sector check, Leadership

  15h

  Gestionnaire de magasin - place vertu

  Saint-Laurent, QC

  RC

  Rogers Communications Sans-Fil inc.

  Expérience en gestion d’équipe, d’opérations et de performance de magasin; Communication claire et capacité à créer des liens solides avec l’équipe; Capacité à instaurer une culture d’amélioration continue

  Retail sales, Customer experience, Communication skills, Process improvement, Collaboration, Vulnerable sector check

  15h

  Spécialiste des ventes

  Anjou, QC

  RC

  Rogers Communications Sans-Fil inc.

  Expérience d'établissement de liens solides avec clients et collègues; Capacité à atteindre les objectifs de vente grâce à une forte connaissance des produits; Capacité à s'adapter rapidement aux situations changeantes

  Point de vente

• 15h

  Account Manager

  Mississauga, ON

  A

  accobrands

  5+ YOEACCO Brands needs candidates with five years of account management or field sales experience, post-secondary education, and French and English bilingualism. Strong consultative selling skills, a track record of sales success, and a vehicle are also required.

  Salesforce, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint

• 16h

  Senior Account Executive

  Mississauga, ON

  HybridFull Time

  CS

  Cosmos Sports & Entertainment

  Cosmos Sports & Entertainment asks for a business, marketing, sport management or related diploma or degree, strong written and verbal communication, and organizational skills for managing several projects at once. Prior sales, customer service or ticketing experience is an asset but not required.

  CRM database, MS Office

• 16h

  Junior Security Analyst

  Charlottetown, PE

  HybridFull Time

  PC

  ProServeIT Corporation

  2+ YOECandidates need a computer science, IT or related degree and 2+ years in a SOC environment. Required knowledge covers operating systems, networking, SIEM, IDS/IPS and firewalls, and the Security+ certification must be earned within 3 months of hire.

  Firewall, VPN

  16h

  Junior Security Analyst

  Remote in Canada

  RemoteFull Time

  PC

  ProServeIT Corporation

  2+ YOECandidates need a computer science, IT or related degree and 2+ years in a SOC environment. Required knowledge covers operating systems, networking, SIEM, IDS/IPS and firewalls, and the Security+ certification must be earned within 3 months of hire.

  Firewall, VPN

• 17h

  Mortgage Specialist

  Port Coquitlam, BC +1

  Full Time

  

  Royal Bank of Canada: Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.

  Stock listing: TSX:RY · NYSE:RY · Source checked: 2026-11-02

  3+ YOERoyal Bank of Canada needs candidates with at least three years of proven sales success, ideally in financial services or real estate. Strong local networks, trust-building skills, and the ability to work independently are required.

  Sales, Relationship building, Organizational skills, Adaptability

19 companies