AI Practise Lead (CCaaS)
Mississauga, ON +3Bell Canada: Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services.
7+ YOE3+ MgmtBell Canada requires 5+ years with at least two CCaaS platforms, 7+ years in enterprise solution architecture including 3+ years in cloud contact center delivery, and experience deploying conversational and generative AI in contact centers. Candidates also need strong executive communication and adequate French for Quebec positions.
Genesys Cloud CX, Amazon Connect, NICE CXone, Amazon Lex, Amazon Bedrock, Google Dialogflow
Manager, Ad Operations Business Services (Contract)
Ottawa, ON +1Bell Canada: Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services.
3+ YOEBell Media needs a bilingual candidate with a bachelor's degree or 3-5+ years in advertising, sales or revenue operations. Candidates need master data management, business application support, UAT and analytical problem-solving experience.
IBMS