Contact Center Consultant
Toronto, ONFull Time
H
HCLTech
Candidates need hands-on experience with Amazon Connect or enterprise contact center platforms and AWS DevOps practices. They must be able to lead technical design reviews, troubleshoot complex production issues and write automation scripts.
Amazon Connect, Terraform, AWS Lambda, Amazon Lex, DynamoDB, CloudWatch
IT Project Coordinator (Infrastructure)
Brampton, ONFull Time
H
HCLTech
6+ YOECandidates need 6-8 years in IT project coordination, a bachelor's degree, and solid knowledge of infrastructure environments. They also need hands-on Jira and ServiceNow experience and strong communication skills.
Jira, ServiceNow