“CCaaS” jobs in Canada – Page 2

No matching filters. Try another name.

Results

• 5d

  Senior Google CCAIP Engineer

  Vaughan, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  5d

  Senior Google CCAIP Engineer

  Brampton, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  5d

  Senior Google CCAIP Engineer

  Richmond Hill, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  5d

  Senior Google CCAIP Engineer

  Kitchener, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  5d

  Senior Google CCAIP Engineer

  Waterloo, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  13d

  Senior QA Automation

  Ottawa, ON

  RemoteFull Time

  M

  Miratech

  6+ YOECandidates need 6+ years of QA automation experience, including testing Java microservices, hands-on work with Playwright or Cypress, contract and performance testing, and testing complex rule-based systems. Experience with contact center or telephony platforms is a nice-to-have.

  Playwright, Cypress, JUnit, JMeter, Gatling, k6

• 6d

  Principal Product Manager, Omnichannel CX

  Remote in Canada

  Remote

  

  Nextiva: The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone.

  6+ YOECandidates need 6+ years of SaaS product management experience and knowledge of contact center or customer service workflows. They also need strong analytical skills, cross-functional leadership and executive communication.

  Collaboration, Customer experience, Market research, Workflow, Customer insight, Sales

• 6d

  Lead Automation Tester

  Toronto, ON

  $51/hrContract

  

  Insight Global: Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world.

  Candidates need strong test automation experience, especially in contact centre IVR and DTMF testing. They must have led test planning, owned testing documents, and communicated clearly with technical and business people. Experience with Genesys Cloud or another CCaaS platform is a plus.

  CR Velocity, Genesys Cloud

  6d

  Bilingual IVR Automation Engineer

  Toronto, ON

  $40/hrContract

  

  Insight Global: Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world.

  2+ YOECandidates need 2-3+ years of automation experience, hands-on IVR and DTMF testing, contact centre experience, and fluency in French and English. CR Velocity and Genesys Cloud or another CCaaS platform are required.

  CR Velocity, Genesys Cloud

• 7d

  Business Analyst - Level 3

  Ontario

  RemoteContract

  

  Randstad Canada

  Candidates need proven Azure DevOps experience, Agile and iterative delivery experience, and strong facilitation and documentation skills. An active Reliability security clearance and mandatory English proficiency are required.

  Azure DevOps

• 7d

  Solution Consultant Director, Partner channel

  Remote in Canada

  Remote

  

  Omilia: Omilia is trusted by the world’s most demanding enterprises including Capital One, Discover Financial Services, Taco Bell, RBC, DWP, First Financial…

  Omilia needs a leader with a proven record in enterprise SaaS or conversational AI pre-sales and experience managing pre-sales teams. Candidates need deep knowledge of conversational AI, IVR and contact center automation, strong enterprise deal and commercial skills, and executive communication in professional English.

• 7d

  Anesthesia Assistant

  Edmonton, AB

  Full Time

  

  Covenant Health

  Candidates need a respiratory therapy degree or baccalaureate nursing degree plus accredited Anesthesia Assistant training, CCAA certification and BLS and ACLS. Recent critical care or operating room experience and strong computer, communication and teamwork skills are also required.

  Electronic health record system, Microsoft Outlook

• 8d

  Recreation Manager

  Bracebridge, ON

  $50k/yrFull Time

  

  Levante Living

  3+ YOE3+ MgmtLevante Living needs a recreation or leisure degree with gerontology courses, or 3-5 years of seniors recreation experience. Candidates also need a fitness instructor certification, 3+ years in a leadership role, and a Vulnerable Sector Police Clearance.

• 9d

  Anesthesia Assistant

  Edmonton, AB

  Full Time

  

  Alberta Health Services

  2+ YOECandidates need completion of an accredited post-graduate Anesthesia Assistant program, active registration, and CSRT membership with the CCAA designation. Two years of recent operating room or critical care experience with intubation, arterial line and autologous transfusion skills, plus BLS and ACLS, are also required.

  Connect Care

  10d

  Anesthesia Assistant

  Edmonton, AB

  Full Time

  

  Alberta Health Services

  2+ YOECandidates need completion of an accredited post-graduate Anesthesia Assistant program, active registration, and CSRT membership with the CCAA designation. Two years of recent operating room or critical care experience with intubation, arterial line and autologous transfusion skills, plus BLS and ACLS, are also required.

  Connect Care

  10d

  Anesthesia Assistant

  Edmonton, AB

  Full Time

  

  Alberta Health Services

  2+ YOECandidates need completion of an accredited post-graduate Anesthesia Assistant program, active registration, and CSRT membership with the CCAA designation. Two years of recent operating room or critical care experience with intubation, arterial line and autologous transfusion skills, plus BLS and ACLS, are also required.

  Connect Care

  10d

  Anesthesia Assistant

  Edmonton, AB

  Full Time

  

  Alberta Health Services

  2+ YOEAlberta Health Services needs candidates who have completed an accredited post-graduate Anesthesia Assistant program and hold active registration. Candidates also need CSRT membership with the CCAA designation, BLS and ACLS certification, and two years of recent operating room or critical care experience.

  Connect Care

• 11d

  Bilingual IVR Automation tester

  Toronto, ON

  AN

  Astra North Infoteck Inc.

  4+ YOECandidates need 4 to 6 years of QA experience, strong hands-on Cyara Velocity skills, and knowledge of IVR, telephony (SIP, call routing) and contact centre testing. Genesys Cloud CX experience is preferred.

  Cyara Velocity, Genesys Cloud CX, Genesys Architect, Cyara Cruncher Pulse

• 11d

  Operations Manager - Remote

  Toronto, ON

  

  The Travel Corporation

  5+ YOECandidates need at least five years of progressive leadership in customer success, contact center or support operations, plus experience leading managers in global operations. They must know advanced Excel, reporting tools and CCaaS and CRM platforms such as Genesys Cloud and Salesforce.

  Genesys Cloud, Salesforce, Excel, Power BI, Tableau

  11d

  Operations Manager - Remote

  Toronto, ON

  

  The Travel Corporation

  5+ YOECandidates need at least five years of progressive leadership in customer success, contact center or support operations, plus experience leading managers in global operations. They must know advanced Excel, reporting tools and CCaaS and CRM platforms such as Genesys Cloud and Salesforce.

  Genesys Cloud, Salesforce, Excel, Power BI, Tableau

• 11d

  Aircraft Services Technician

  Hamilton, ON

  $21.88/hr

  

  KF Aerospace

  KF Aerospace needs candidates with a high school diploma, physical fitness to work at heights and lift up to 50 lbs, and a valid driver's licence. Teamwork, mechanical aptitude and a flexible schedule are required, with customer service experience preferred.

  aircraft ground equipment, respirator, degreaser

• 11d

  Senior Director, Customer Success

  Ontario

  RemoteFull Time

  US

  United States - Genesys Cloud Services, Inc.

  5+ YOE5+ MgmtGenesys needs candidates with 5+ years leading SaaS Customer Success teams of 10 or more managers and 8+ years managing executive relationships. They also need proven leadership of a $100 million+ ARR portfolio, a bachelor's or advanced degree in a technology or business field, and strong executive communication skills.

  Gainsight, Salesforce, Microsoft PowerPoint, Microsoft Excel, Microsoft Word

• 12d

  Senior Manager, Turnaround & Restructuring

  Vancouver, BC

  Full Time

  K

  KPMG

  5+ YOE3+ MgmtCandidates need 5+ years of restructuring and insolvency experience, including 3+ years at Manager or Senior Manager level. They also need knowledge of the CCAA and BIA, financial modelling skills, and the CIRP certification or a commitment to completing it.

  Financial analysis, Reporting, Sales, Problem solving, Market research, Negotiation

• 12d

  Manager, Business Restructuring & Turnaround Services

  Vancouver, BC

  $88k–$134k/yrFull Time

  

  BDO Canada LLP: BDO Canada LLP is a leading provider of professional services to clients across a variety of sectors and segments.

  2+ YOECandidates need a Canadian CPA designation, 2+ years of corporate restructuring or insolvency experience, and strong financial modelling and analysis skills. Working knowledge of the BIA and CCAA, and excellent communication and team leadership skills, are also required.

  Microsoft Excel, Microsoft Word, Microsoft PowerPoint

14 companies