“IVR software” jobs in Canada – Page 2

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• 23d

  Pharmacy Technician - Full Time

  Ottawa, ON

  Full Time

  

  Metro: As a retailer, franchisor, distributor, manufacturer, and provider of eCommerce services, the company operates or services a network of 995 food…

  Candidates need a CCAPP-accredited pharmacy technician education and registration with the Ontario College of Pharmacists. They should be proficient with PC systems, MS Office and pharmacy software such as Kroll, and bring strong customer service, organization and communication skills.

  Kroll, MS Office, PC, IVR voicemail, wholesaler websites

  27d

  Pharmacy Assistant - Part Time

  Belleville, ON

  $16.60/hrPart Time

  

  Metro: As a retailer, franchisor, distributor, manufacturer, and provider of eCommerce services, the company operates or services a network of 995 food…

  2+ YOECandidates need a Pharmacy Assistant program, at least 2 years of retail pharmacy experience, and proficiency with PC systems, MS Office and pharmacy software such as Kroll. Strong organization, customer service, communication and initiative are also required.

  Kroll, MS Office, PC systems, wholesaler websites, IVR voicemail

• 25d

  Senior Programmable Voice Engineer (CX Platform)

  Toronto, ON

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of software engineering experience, deep hands-on work with FreeSWITCH or Kamailio, and expert Java and Spring Boot skills. Strong knowledge of SIP, RTP and WebRTC, plus clear communication skills, is also required.

  FreeSWITCH, Kamailio, Java, Spring Boot, PostgreSQL, Kafka

• 25d

  Bilingual Advisor, System Integration

  Montréal, QC

  Full Time

  

  Bell Canada: Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services.

  Bell Canada needs candidates with technical solution integration experience, ideally in contact centre platforms from Genesys, NICE, AWS or Google, plus CRM and cloud delivery experience. Candidates need a bachelor's degree or equivalent experience, fluent English and French, and a federal security clearance.

  Genesys, NICE, Amazon Connect, Google Cloud, CRM

• 25d

  AI Execution & Program Manager

  Toronto, ON

  

  Reliance Home Comfort

  3+ YOECandidates need a bachelor's degree in business, technology, engineering or data science, plus 3 to 5 years of technology implementation or contact center experience. Strong project management, stakeholder and vendor coordination skills are required.

  NICE CXone, Salesforce, Dynamics, MuleSoft, Power BI

• 25d

  Principal AI Solutions Architect, Customer Success

  Ontario

  RemoteFull Time

  US

  United States - Genesys Cloud Services, Inc.

  10+ YOECandidates need over 10 years of commercial CCaaS, routing and bot experience and over 6 years building bots on Google Dialogflow or Amazon Lex, including webhook development. They must work US hours, understand generative and agentic AI, and communicate clearly with clients in English.

  Google Dialogflow, Amazon Lex, Genesys Cloud, IVR platform, Logs and reporting tools

• 25d

  RQ11331 - Application Support Specialist - Intermediate

  Toronto, ON

  FI

  Flexstaf IT

  Candidates need prior help desk experience supporting end users with IT or website issues, plus IVR and digital tool experience. Strong bilingual written and verbal communication in English and French is required for bilingual agents.

  IVR software

• 26d

  RQ11169 - Sr. DevOPS/Cloud Engineer

  Toronto, ON

  $72.30–$108.45/hr

  SC

  Source Code

  10+ YOECandidates need 10+ years of software development experience and about 5 years on AWS, including building Amazon Connect contact center solutions. Strong scripting, API integration and CI/CD skills are required, and Source Code notes an ideal candidate has 5+ years implementing contact center solutions.

  AWS, Amazon Connect, AWS Lambda, API Gateway, Amazon Lex, Kinesis

  26d

  RQ11251 - Sr. IT Artificial Intelligence (AI) Architect/Designer

  Toronto, ON

  $84.28–$126.50/hrFull Time

  SC

  Source Code

  10+ YOESource Code requires 10+ years in enterprise architecture and software delivery, and 4+ years designing enterprise AI and machine learning and conversational AI solutions. Candidates also need contact centre integration experience with platforms such as Amazon Connect or Genesys Cloud, and experience modernizing IVR and self-service systems.

  Amazon Connect, Genesys Cloud, NICE CXone, Cisco Contact Center, Amazon Lex, Amazon Bedrock

• 27d

  Customer Support Specialist

  Toronto, ON

  Remote

  CI

  CallTower Inc

  Candidates need a degree or certificate in computer science or a related field, knowledge of Windows, Exchange, Active Directory and SQL, and experience with Genesys PureConnect or PureCloud and telecom networks. Fluent English and French are required.

  Genesys PureConnect, Genesys PureCloud, Microsoft Exchange, Active Directory, Microsoft SQL, Microsoft CRM

  27d

  Customer Support Specialist / Spécialiste du support client

  Montréal, QC

  CI

  CallTower Inc

  Baccalauréat ou certificat en informatique ou domaine connexe; Connaissance de Windows, Exchange, Active Directory et SQL; Connaissance des plateformes Genesys PureConnect et PureCloud

  Genesys PureConnect, Genesys PureCloud, Microsoft Windows, MS Exchange, Active Directory, Microsoft SQL

• 27d

  Contact Center Engineer

  Mississauga, ON

  $80–$100/hr

  

  Tech Talent International: Tech Talent International is boutique recruitment firm based out of the Toronto Canada.

  5+ YOECandidates need about five years of experience engineering Nice InContact, Cisco Cloud Contact Center or Genesys contact centers, plus cloud migration and CRM integration work. Strong knowledge of PCI-compliant cloud environments and omnichannel routing is required.

  Genesys Cloud, Genesys Engage, Nice InContact, Cisco Cloud-based Contact Center, AWS Lex

• 27d

  IVR Developer +Amazon Connect

  Toronto, ON

  

  Staffmax

  4+ YOECandidates need 4+ years of hands-on Cisco CVP DTMF IVR development, strong Java skills, and experience with REST APIs, OAuth2, MS SQL Server and Cisco UCCE/ICM integration. Amazon Connect and Cyara experience are preferred.

  Cisco CVP, Cisco Call Studio, VXML Server, Apache Tomcat, MS SQL Server, Cisco UCCE/ICM

• 27d

  Ai execution & program manager

  Toronto, ON

  RC

  Reliance Comfort Limited Partnership o/a Reliance Home Comfort

  3+ YOECandidates need a bachelor's degree in business, technology, engineering or data science, plus 3-5 years of experience in technology implementation or contact centre operations. Strong project, stakeholder and vendor management skills, and familiarity with platforms such as NICE CXone, Salesforce and Power BI, are expected.

  NICE CXone, Salesforce, Dynamics, MuleSoft, Power BI

• 27d

  Java Integration Developer

  Vaughan, ON

  On-siteFull Time

  J

  JLIConsulting

  Candidates need solid Java development experience with Spring XML and Maven, RESTful API and SQL skills, knowledge of integration frameworks, and experience in multi-platform environments. Shell scripting, Linux and container platforms such as OpenShift are considered assets.

  Maven, Spring, Linux, OpenShift

  27d

  Senior Java Developer

  Vaughan, ON

  On-siteContract

  J

  JLIConsulting

  5+ YOECandidates need five years of Java development experience, including multi-platform systems and enterprise Java. They must know Java 8, SQL, app servers, message brokers, ESBs, API development and RESTful web services.

  Java, SQL, RESTful web services

• 27d

  (Remote) Consulting Manager

  Burnaby, BC +4

  RemoteFull Time

  NH

  N. Harris Computer Corporation - USA

  5+ YOE2+ MgmtCandidates need 5+ years in professional services or consulting, ideally on utility or municipal software implementations, and 4+ years in a senior consulting role. They also need proven experience managing several concurrent implementation projects, project financial management, and strong executive client communication.

  Cayenta CIS, CayStone, SpiraTest, Jira, ServiceNow, Power BI

• 28d

  Bilingual French Software Functional Tester – Contact Center Applications

  Toronto, ON

  AN

  Astra North Infoteck Inc.

  4+ YOECandidates need fluent French and English, at least 3 years of functional testing on enterprise or contact center applications, and experience with IVR, telephony and CRM platforms. Hands-on use of JIRA, ALM, TestRail and Azure DevOps, plus Agile teamwork, is required.

  JIRA, ALM, TestRail, Azure DevOps, Selenium, Cyara

  28d

  Cisco UCCX Voice & Video Infrastructure Engineer – CUCM, Finesse & Calabrio

  Calgary, AB

  Contract

  AN

  Astra North Infoteck Inc.

  5+ YOECandidates need at least 5 years of hands-on Cisco voice experience and current CCNA Collaboration or higher. They must have strong skills in Calabrio, Finesse queue configuration and disaster recovery for mission-critical call centers.

  Cisco UCCX, Cisco CUCM, Cisco Finesse, Calabrio, softphone, IVR

• 29d

  Founding Enterprise Account Executive, Voice AI

  Montréal, QC

  RemoteFull Time

  

  Valsoft Corporation

  Expérience de vente B2B auprès de grandes entreprises; Résultats démontrables sur des contrats de six ou sept chiffres; Capacité à bâtir un pipeline à partir de zéro

  CRM

  1mo

  Founding Enterprise Account Executive, Voice AI

  Montréal, QC

  RemoteFull Time

  

  Valsoft Corporation

  Expérience en vente B2B auprès de grandes entreprises, avec contrats de six ou sept chiffres; Expérience en vente de grands comptes dans des environnements complexes; Aptitude à bâtir un pipeline à partir de zéro

  CRM

• 29d

  Bilingual Advisor, System Integration

  Toronto, ON

  B

  Bell

  Bell needs candidates with technical solution integration experience, ideally in contact centre platforms such as Genesys, NICE, AWS or Google, plus CRM knowledge. Strong cloud delivery skills, English and French fluency, and a Federal Government Security Clearance are required.

  Genesys, NICE, Amazon Connect, Google Cloud, AWS, CRM

• 1mo

  Service Desk Analyst

  Ontario

  Contract

  

  Symbiotic Digital: Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve…

  Candidates need prior help desk or application support experience, experience with IVR and digital inquiry tools, and strong communication skills. Bilingual English and French is required for bilingual openings. Public sector experience is preferred.

  IVR software, Ticketing system

• 1mo

  Senior Full-Stack Software Developer - AI Customer Support

  Remote in Canada

  RemoteFull Time

  

  gaiia

  5+ YOECandidates need at least five years of TypeScript experience, hands-on work with LLMs and AI agent design, and proven use of coding agents. Experience with React, Node.js, DevOps and cloud infrastructure is also required.

  TypeScript, React, Node.js, GraphQL, Twilio, Vonage

18 companies