Technical Program Manager
Remote in CanadaPhaidra: The Prism platform identifies, prioritizes and provides actionable insights to any issues in the facility mechanical systems.
3+ YOECandidates need 3+ years of technical project management, ideally with enterprise customers and remote teams. Experience with LLMs, waterfall and agile tools, and the ability to explain complex technical concepts are expected.
waterfall scheduling tools, agile scheduling tools
Customer Reliability Engineering Manager
Remote in CanadaPhaidra: The Prism platform identifies, prioritizes and provides actionable insights to any issues in the facility mechanical systems.
Candidates need experience leading or mentoring engineers in a customer-facing or operations role and owning customer escalations. They also need working knowledge of chiller plants, electrical distribution, data center cooling, and control protocols such as BACnet and Modbus.
Prism Insights, ticketing system, time tracking system