“Zendesk Support” jobs in Canada – Page 3

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• 10d

  Bilingual Customer Service Representative

  Brantford, ON

  Full Time

  

  Randstad Canada

  1+ YOECandidates need 1 to 2 or more years in customer service, call centre, retail or hospitality, fluent English and French, and CRM experience such as Salesforce or Zendesk. Strong empathy, active listening and problem-solving skills are also required.

  Salesforce, Zendesk, CRM

  10d

  Bilingual Customer Service Representative

  Winnipeg, MB

  Full Time

  

  Randstad Canada

  1+ YOECandidates need one to two or more years of customer service, call centre, retail or hospitality experience, plus excellent spoken and written French and English. Familiarity with CRM tools such as Salesforce or Zendesk and basic office software is expected.

  Salesforce, Zendesk, CRM

  14d

  Technical Customer Support Representative

  Richmond Hill, ON

  $60k–$75k/yrFull Time

  

  Randstad Canada

  2+ YOECandidates need 2 to 3 years of technical support, customer care or sales support experience, with expert English, both spoken and written. Experience with B2B clients, ticketing systems such as Zendesk, Jira or ServiceNow, and CRM tools such as Salesforce is preferred.

  Zendesk, Jira, ServiceNow, Salesforce

• 10d

  Technical Operations Analyst (Night Shift)

  Waterloo, ON

  Full Time

  

  RideCo: RideCo is an on-demand transit technology and services company that enables on-demand ridesharing for transit agencies in cities around the globe.

  3+ YOECandidates need 3+ years of technical support or customer-facing technical experience and strong problem-solving skills. They should be comfortable with MS Office or Google Workspace, and Salesforce, Zendesk, JIRA or Confluence experience is an asset. Travel to client sites in Canada and the US up to 10% of the time is required, with a valid passport or US B1/B2 visa.

  Salesforce, Zendesk, JIRA, Confluence, MS Office, Google Workspace

• 11d

  EverPro - CX Business Systems Analyst (Remote, Canada)

  Remote in Canada

  $120k–$140k/yrRemoteFull Time

  ES

  EverCommerce Solutions Inc.

  5+ YOECandidates need 5+ years implementing or administering customer experience, support or success SaaS platforms, and experience leading technology rollouts. Strong knowledge of support operations, AI and automation workflows, and clear communication with non-technical stakeholders is required.

  Fin, Intercom, Zendesk, Salesforce Service Cloud, Planhat, ChurnZero

• 12d

  Incident & Escalation Lead- Enterprise Customers

  Remote in Canada

  Remote

  

  GitLab: GitLab Duo Agent Platform provides AI agents that automate tasks across the software lifecycle.

  Candidates need enterprise support, customer success, or incident and escalation experience at a B2B SaaS or enterprise software company. They must communicate clearly with executives, stay calm under pressure, and be available for on-call coverage.

  Zendesk, Salesforce, Slack, PagerDuty

• 14d

  Bilingual Customer Care Specialist

  Ontario

  RemoteFull Time

  TG

  TSR Gym Technik Ltd

  1+ YOECandidates need at least one year in a fast-paced, customer-facing job, fluency in English and Spanish, and strong relationship and empathy skills. AI literacy and a willingness to keep learning as tools change are also expected.

  Zendesk, CRM

• 14d

  Helpdesk Support Specialist (fixed term – 12 months)

  Vancouver, BC

  $60k–$72k/yrOn-siteFull Time, Temporary

  R

  Relic

  Candidates need prior helpdesk, IT or desktop support experience and strong customer service skills. They should be comfortable troubleshooting Windows workstations, peripherals and business applications, and familiar with ticketing or device management tools. Organization and the ability to work independently are essential.

  Windows, Ticketing systems, Device management platforms, Perforce, Confluence, Zendesk

• 14d

  Warranty Manager

  Fort Erie, ON

  Full Time

  AH

  Airbus Helicopters Canada Ltd

  3+ YOECandidates need at least 3 years of warranty, returns, customer service management or vendor claims experience. Experience with RMA systems, credit reconciliation, and ERP or CRM tools such as Salesforce, SAP or Zendesk is needed, along with advanced Excel skills.

  Salesforce, SAP, NetSuite, Zendesk, Microsoft Excel, Google Sheets

• 15d

  Customer Experience Specialist – Reviews & Social Care

  Vancouver, BC

  $58k–$65k/yrHybridFull Time

  

  Pergolux

  3+ YOECandidates need about 3 years of customer experience, complaint resolution or online reputation experience, with strong English communication and de-escalation skills. Experience with CRM or ticketing systems such as Zendesk is expected.

  Zendesk, Trustpilot, Google Reviews, BBB, Judge.me, Facebook

• 15d

  Technical Services Specialist

  Calgary, AB

  RemoteFull Time

  

  Absorb: Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce.

  2+ YOECandidates need at least 2 years of experience implementing integration or data solutions, plus strong client-facing communication skills. They should understand data models, system-to-system integration and APIs, and be comfortable managing multiple projects independently.

  Absorb LMS, Absorb DMS, SQL (MSSQL), Zendesk, Salesforce, JIRA

• 15d

  Support Specialist (Talent Community / Future Openings)

  Remote in Canada

  Remote

  

  Velora

  1+ YOEVelora needs candidates with 1-3+ years of SaaS or customer-facing support experience and clear, empathetic written and verbal communication. Candidates should troubleshoot well, use support tools like Zendesk or Intercom, and use AI practically while checking its output.

  Zendesk, Intercom, HubSpot Service

• 16d

  Spécialiste en support technique /Technical Support Specialist

  Montréal, QC

  HybridFull Time

  

  Portage CyberTech: Portage Cybertech provides identity, signature, and verification solutions that build the digital trust infrastructure powering modern public…

  1+ YOEDiplôme ou certificat en informatique, TI ou domaine connexe, ou expérience équivalente; Connaissance de base à intermédiaire en SQL; Connaissance fonctionnelle de PHP

  SQL, PHP, MySQL, PostgreSQL, MariaDB, Jira

• 17d

  Technical Account Manager

  Calgary, AB +3

  Remote

  

  Samsara: The company's mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

  7+ YOECandidates need 7+ years in technical account management, customer success or a similar role, strong technical literacy across hardware, software and AI, and excellent written and verbal communication. Python skills and experience with enterprise SaaS, IoT or PaaS customers are an asset.

  Salesforce, Zendesk, Jira, Gainsight, Tableau, Gemini

• 17d

  Customer Recovery Team - Manager

  Canada

  CJ

  Canada Job Posts

  5+ YOE2+ MgmtCandidates need 5+ years in customer success, retention or post-sales operations in B2B SaaS, and at least 2 years of people management or lead experience. Significant hotel or resort operations experience, strong de-escalation skills, and comfort with AI tools, Salesforce and CRM hygiene are also needed.

  Salesforce, Zendesk

• 17d

  Customer Education Manager

  Toronto, ON

  RemoteFull Time

  

  BioRender

  1+ YOECandidates need 1+ years in technical writing, customer education or instructional design at a SaaS company, and experience owning a help center or knowledge base. A life sciences or scientific background, familiarity with the BioRender product, and strong writing and video-creation skills are also required.

  Zendesk, Intercom, Guru, Teachable, Thinkific, Articulate

• 17d

  Senior Google CCAIP Engineer

  Toronto, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  17d

  Senior Google CCAIP Engineer

  Ottawa, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  17d

  Senior Google CCAIP Engineer

  Calgary, AB

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  17d

  Senior Google CCAIP Engineer

  Edmonton, AB

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

• 17d

  IT Support Specialist

  Toronto, ON

  HybridFull Time

  

  Maple

  2+ YOECandidates need 2+ years of IT support in a corporate or SaaS setting, hands-on Mac and Windows experience, and familiarity with ticketing, MDM and identity tools. Strong communication skills and a willingness to work on site in Toronto three days a week are also needed.

  Jira Service Management, Zendesk, Freshservice, Okta, JumpCloud, Microsoft Entra ID

• 18d

  Customer Experience Specialist

  Remote in Canada

  $60k–$100k/yrRemoteContract

  

  Flex

  2+ YOEFlex needs fluent professional English, 2+ years of fintech or financial services customer support, and experience with Zendesk, Salesforce or similar CRM tools. Candidates must be available for nights and weekends.

  Zendesk, Salesforce, Linear, Slack, Notion, Google Sheets

• 18d

  Représentant(e) de l’expérience client / E-commerce Customer Experience Representative

  Montréal, QC

  MP

  Manmade Products for Men

  1+ YOE1 an ou plus d'expérience en service à la clientèle, idéalement en e-commerce; Excellentes compétences écrites et orales en anglais; Expérience avec les canaux numériques de support

  Shopify, Gorgias, Zendesk, CRM

• 18d

  Technical Support Engineer

  Vancouver, BC

  $60k–$90k/yrRemoteFull Time

  BM

  Branch Metrics, Inc.

  2+ YOECandidates need 2+ years in a technical, customer-facing role, strong communication skills for explaining complex technical topics, and working knowledge of SQL, APIs and Chrome Developer Tools. Strong multi-tasking and problem-solving under high ticket volume are also required.

  Zendesk, Guru, Notion, JIRA, Chrome Developer Tools, SQL

19 companies