Service Desk Analyst
Ottawa, ONA
Arsenault
1+ YOECandidates need 1-3 years in an IT help desk or support role, knowledge of Microsoft operating systems and Office, and strong communication and problem-solving skills. ITIL or CompTIA A+ certification is an asset.
Active Directory, Microsoft Office Suite, Microsoft 365, CMDB, PowerShell, Python
IT Support Specialist
Toronto, ONA
Arsenault
Candidates need strong customer service, troubleshooting and critical thinking skills, plus support experience with Microsoft technologies. A diploma in Information Technology or similar experience is an advantage, along with clear written and verbal communication.
Microsoft Office, SharePoint, JIRA