“ITSM ticketing system” jobs in Canada

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• 17h

  Junior Systems Administrator/Operations Support Specialist

  Toronto, ON

  Contract

  

  Randstad Canada

  Candidates need solid foundational knowledge of Windows Server, Active Directory, virtualization and cybersecurity hygiene, plus strong troubleshooting and ITSM experience. Familiarity with Azure, Microsoft 365, Entra ID and networking fundamentals is expected, and clear communication skills are required.

  Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365, Microsoft Azure, VMware

  11d

  IT - Security Specialist IV

  Toronto, ON

  $78.62–$85.77/hrContract

  

  Randstad Canada

  5+ YOECandidates need 5+ years of hands-on enterprise firewall administration experience, including at least one of Palo Alto (Panorama), Guardicore, or Netskope. They also need experience with firewall orchestration tools such as Tufin, ServiceNow and ITIL v3 or v4 certification.

  Palo Alto Networks, Panorama, Guardicore, Netskope, Tufin, ServiceNow

• 18h

  Network Analyst

  Calgary, AB

  Full Time

  

  Calgary TELUS Convention Centre: Conveniently located in downtown Calgary and directly connected to 1,100 four star hotel rooms, the Calgary TELUS Convention Centre provides a…

  5+ YOECandidates need 5-6 years of experience supporting enterprise networks and a diploma or degree in IT, computer science or network engineering. Experience with Cisco or Palo Alto gear and wireless networks in large public venues is an asset, along with strong troubleshooting and communication skills.

  Cisco, Palo Alto, Microsoft 365, Azure, ITSM software, Microsoft Office Suite

• 20h

  Boiler Technician

  Winnipeg, MB

  On-siteFull Time

  

  Mikkelsen-Coward

  4+ YOEMikkelsen-Coward needs candidates with extensive boiler and gas-fired equipment experience, a Red Seal plumber, gasfitter or pipefitter certification, and a gasfitter B ticket at minimum (A ticket preferred). Candidates also need at least 4 years of commercial HVAC service experience, strong electrical and controls knowledge, and good communication and planning skills.

  boilers, gas-fired equipment, ITSM inspection tools

• 23h

  Group Leader

  Calgary, AB

  CE

  Canada Energy Regulator

  Candidates need a two-year post-secondary credential in computer science, IT or a related field, plus experience advising management on IT, leading or monitoring IT staff and vendors, and managing IT priorities and service delivery. Strong English is essential.

  VMware vSphere, Microsoft Hyper-V, Microsoft 365, Veeam, ExaGrid, SAN

• 2d

  Senior Agentic Technical Writer

  Ontario

  $100k–$120k/yr

  

  Redwood Software

  8+ YOECandidates need 8 or more years of technical writing or documentation experience, with docs-as-code work in production. They should show an AI-assisted documentation pipeline, automated CI quality checks, and the ability to read code, APIs and Jira to verify content.

  Git, Markdown, MDX, Jira, OpenAPI, Vale

• 2d

  Project Coordinator/ Junior BA

  Brampton, ON

  $22.40–$28/hrContract

  

  Procom

  1+ YOECandidates need a bachelor's degree or equivalent experience and 1-3 years in a business systems analyst, project coordinator or similar role. They must have hands-on experience with Jira and Confluence, strong organizational and stakeholder skills, and excellent written and verbal communication.

  Jira, Confluence

• 2d

  Associate Business Analyst-RQ00562

  Brampton, ON

  $25–$28/hrContract

  

  emergiTEL Inc.

  1+ YOECandidates need a bachelor's degree or equivalent experience, 1 to 3 years in business systems analysis or project coordination, and hands-on Jira and Confluence skills. A cloud foundations certification (AZ-900, AWS Cloud Practitioner, Google Cloud Digital Leader or OCI Foundations) is also required.

  Jira, Confluence, Azure, OCI, AWS, Google Cloud

• 3d

  IT Field Specialist

  Fredericton, NB

  

  Flatiron Construction Corp

  Candidates need problem-solving skills, knowledge of Windows and Active Directory, and networking fundamentals. A Computer Science degree, related experience, and MCSE, A+ or Network+ certifications are preferred.

  Windows, Active Directory, Routers, Firewalls, Switches, Printers

• 3d

  Service Desk Technician - Tier 2 "V" (2026-13-41)

  Windsor, ON

  U

  UOW

  3+ YOECandidates need a degree or three-year diploma in a technical field, or equivalent experience, plus three years of desktop support. They must have advanced skills in Windows, macOS, device troubleshooting and networking, and strong communication skills.

  Microsoft Windows, Apple macOS, Office 365, Outlook, Azure Active Directory, ITSM system

• 3d

  Analyst, End User Services & Service Desk Support

  Calgary, AB

  $80k–$95k/yrFull Time

  

  Alberta Energy Regulator: The Alberta Energy Regulator provides for the safe, efficient, orderly, and environmentally responsible development of hydrocarbon resources over…

  3+ YOECandidates need a diploma in IT or a related field and 3 to 5 years of deskside or Service Desk support. They must have hands-on experience with Windows, Microsoft 365, Active Directory or Entra ID, and an ITSM ticketing tool.

  Windows 10/11, Microsoft 365, Active Directory, Entra ID, Intune, SCCM/MECM

  3d

  Analyst, End User Services & Service Desk Support

  Edmonton, AB

  $80k–$95k/yrFull Time

  

  Alberta Energy Regulator: The Alberta Energy Regulator provides for the safe, efficient, orderly, and environmentally responsible development of hydrocarbon resources over…

  3+ YOECandidates need a diploma in IT or a related field, plus 3 to 5 years of deskside or Service Desk support. They need hands-on experience with Windows, Microsoft 365, Active Directory or Entra ID, and an ITSM ticketing tool.

  Windows 10/11, Microsoft 365, Active Directory, Entra ID, Intune, SCCM/MECM

• 4d

  Application Support Analyst

  Mississauga, ON

  $40k–$60k/yrRemoteFull Time

  SP

  Spark Power

  1+ YOESpark Power needs candidates with at least one year of application support or systems analyst experience and a college or university diploma in IT, computer science, business or a related field. Candidates must be strong at troubleshooting, communicating with non-technical users, and handling several deadline-driven requests.

  NetSuite, Oracle Cloud ERP, JDE, SAP S/4HANA, ITSM ticketing tool, Microsoft Excel

• 5d

  Q3- NAMORC- Oracle Fusion Cloud Program Manager - Canada

  Canada

  

  Infosys

  11+ YOE15+ MgmtInfosys needs candidates with at least 11 years of IT experience, 15+ years in Oracle ERP program or service delivery leadership, and a bachelor's degree or equivalent. Candidates need strong ITIL and AMS governance skills and must be legally authorized to work in Canada.

  ServiceNow, Jira Service Management, BMC Helix

• 8d

  Enterprise Systems Technologist 1 (SysAdmin)

  Vancouver, BC

  $47.64–$56.19/hr

  E9

  E-Comm 9-1-1

  Candidates need a diploma or degree in computer science or a related field plus solid related experience, or an equivalent mix of training and experience. Experience with Windows and Active Directory, endpoint deployments, PowerShell or other scripting, and Citrix or virtualization is needed or highly valued. A Police Security Clearance and Canadian citizenship or permanent residency are required.

  Citrix VDI, Active Directory, Microsoft 365, Microsoft Intune, Microsoft Defender, BitLocker

  8d

  Service Desk Technician 1

  Vancouver, BC

  $35.77–$42.16/hr

  E9

  E-Comm 9-1-1

  Candidates need a certificate in computer information systems (or equivalent training and experience), practical Windows and Microsoft 365 support skills, and working network knowledge. They also need strong written and oral communication and the ability to work in a fast-paced call centre. Permanent residents or Canadian citizens with 5 years of Canadian residency are required, and a police security clearance is a condition of employment.

  Microsoft 365, Microsoft Intune, Microsoft Entra ID, SCCM, Citrix, ipconfig

• 9d

  Intermediate IT Service Desk Analyst

  Vancouver, BC

  On-siteFull Time

  EP

  Eupraxia Pharmaceuticals Inc.

  3+ YOECandidates need 3+ years of enterprise IT support experience, including ticketing tools, Microsoft 365 administration, and Windows 11 support. A diploma or degree in IT or Computer Science, ITIL Foundation, and excellent written and spoken English are also required.

  Microsoft 365, Microsoft Teams, Exchange, SharePoint, OneDrive, Entra ID

• 9d

  Technical Support Analyst

  St. Albert, AB

  $80k–$90k/yr

  

  Colas

  5+ YOECandidates need 5+ years of IT customer service experience and hands-on support of Microsoft enterprise technologies such as Windows 11, Server, Microsoft 365, Teams and Intune. Strong communication, autonomy, problem-solving and the ability to lift 50 pounds are also required.

  Windows 11, Windows Server, Active Directory, Microsoft 365, Microsoft Teams, Microsoft Intune

• 9d

  IT Support Specialist

  Markham, ON +4

  $54k–$68k/yrFull Time

  

  BGIS

  2+ YOECandidates need a community college diploma or equivalent training and two or more years of desktop or IT support experience. They should know Windows, Microsoft Office, Active Directory or Entra ID and IT security, and communicate clearly in English.

  ITSM platform, Microsoft Active Directory, Microsoft Entra ID, Microsoft Office, Microsoft Teams, Microsoft Outlook

• 9d

  SAP Support Manager – Warehouse Management (WM) (Canada)

  Ontario

  Full Time

  

  DXC Technology

  8+ YOE3+ MgmtDXC Technology needs candidates with 8+ years of SAP experience, including significant hands-on SAP WM work, and 3+ years leading SAP application support teams. Strong knowledge of SAP ECC production environments, module integration and root cause analysis is required.

  SAP WM, SAP EWM, SAP S/4HANA, SAP Fiori, ServiceNow, ABAP

• 9d

  Incident & Issue Management Analyst - Winter 2027 Co-op/Intern

  Waterloo, ON

  $22.50/hrFull Time

  D

  Definity

  Candidates need to be enrolled in an accredited co-op program toward a bachelor's degree in computer science, IT, MIS, business or a related field. They need strong Excel and PowerPoint skills, clear communication, and an interest in enterprise IT operations; prior ServiceNow, Jira or ITIL exposure is a plus.

  Microsoft Excel, Microsoft PowerPoint, ServiceNow, Jira

• 10d

  Systems Administrator

  Winnipeg, MB

  

  Exchange Technology Services Inc.: Exchange Technology Services is the only IT Total Solution Provider (TSP) in Manitoba.

  3+ YOECandidates need at least 3 years in a systems administrator, technical support, infrastructure or managed services role, with experience supporting Microsoft 365, Azure and Windows Server. A college diploma or degree in IT or computer science is preferred, along with strong troubleshooting and communication skills.

  Microsoft 365, Azure, Entra ID, Windows Server, Active Directory, Exchange Online

• 10d

  Revenue Operations Strategist

  Toronto, ON

  HybridFull Time

  

  SysAid Technologies

  5+ YOECandidates need 5+ years in revenue operations, sales operations or strategy at a SaaS company, or proof of what they have shipped. They must have built LLM-based agents or integrations that a team relies on, and be comfortable in Salesforce and SQL.

  Salesforce, Snowflake, Gong, Clay, Lemlist, ZoomInfo

  10d

  Implementation Specialist (English/Spanish)

  Toronto, ON

  HybridFull Time

  

  SysAid Technologies

  1+ YOECandidates need 1 to 2 or more years of ITSM or software implementation experience, strong project management skills, and fluency in English and Spanish. Hands-on experience with AI or automation features and prompt writing is required, and an ITIL Foundation certification and a bachelor's degree are preferred.

  SysAid, ServiceNow, Jira Service Management, Workato

20 companies