Switchboard Agent
AlbertaPomeroy Lodging LP
Candidates need a front office or guest service background (an asset), computer skills in Outlook, Excel, Opera and MS Cloud, and the ability to multitask under pressure. A hospitality diploma or degree is preferred.
Opera, MS Cloud, Multi-line telephone system
Yora Front Desk Supervisor
AlbertaPomeroy Lodging LP
2+ YOECandidates need 2-4 years of experience in hospitality, wellness, luxury hotels or premium guest service, with supervisory experience preferred. They should be comfortable with reservation, property management, point of sale and workforce management systems, and communicate, coach and solve problems well.
Property Management System (PMS), Point of Sale (POS), Reservation system, Workforce management system
Yora Front Desk Concierge
AlbertaPomeroy Lodging LP
Candidates need hospitality, wellness, guest service, retail or tourism experience (preferred), comfort with reservation and POS systems, and strong communication and attention to detail. They must stay calm and positive in a fast-paced setting and be able to stand, walk and work in humid, steamy conditions.
Reservation system, POS system
Night Audit
AlbertaPomeroy Lodging LP
1+ YOECandidates need at least one year of hospitality experience and previous cash handling experience. They must read audit reports, balance daily sales, use Opera, CloudPM, Windows, Word and Excel, and hold a class 5 driver's licence.
Opera, CloudPM, Windows
Resort Booking Agent - Calgary Office
AlbertaPomeroy Lodging LP
Candidates need previous experience as a reservations or front desk agent, strong organization and multitasking skills, and professional phone and written communication. They also need basic computer skills and a typing speed of 35-40 words per minute.
Opera, Chorum Cloud, Marriott systems, MARSHA, CI/TY
Guest Service Agent
AlbertaPomeroy Lodging LP
Candidates need hotel front office or hospitality experience or education, plus skills with POS systems, Excel and Outlook. They must work well under pressure, communicate clearly, and be comfortable standing and sitting for long periods.
POS system, Excel, Outlook, switchboard, key card system