Contact Center Solution Architect – Salesforce Service Cloud Voice | Amazon Connect | MuleSoft | IVR | CTI
Toronto, ONAstra North Infoteck Inc.
Candidates need hands-on experience with Salesforce Service Cloud Voice and Amazon Connect, strong knowledge of IVR, telephony and CTI architecture, and MuleSoft API-led integration. Knowledge of conversational AI, integration security and governance is also required.
Salesforce Service Cloud Voice, Amazon Connect, MuleSoft, Amazon Lex, AWS Lambda, Contact Lens
Solution Architect – Salesforce Service Cloud Voice, Amazon Connect & Contact Center
Toronto, ONAstra North Infoteck Inc.
Candidates need experience designing voice contact center solutions, working with Salesforce customization, telephony and integrations, and leading teams. Amazon Connect experience is preferred.
Salesforce Service Cloud Voice, Amazon Connect, Apex, Salesforce Flow, Process Builder, Contact Lens
Salesforce Business Analyst – Service Cloud
Toronto, ONAstra North Infoteck Inc.
6+ YOECandidates need strong Salesforce CRM knowledge, especially Service Cloud, Sales Cloud or Marketing Cloud. They also need requirements gathering, process analysis, Agile experience and strong communication and stakeholder management skills.
Salesforce, JIRA, Confluence
Salesforce Developer – Financial Services Cloud (FSC)
Toronto, ONAstra North Infoteck Inc.
Candidates need hands-on Salesforce development experience, including Apex and Lightning Web Components, and experience implementing Financial Services Cloud in banking, insurance or wealth management. Knowledge of Salesforce security, API integrations and Agile delivery is also expected.
Salesforce, Apex, Lightning Web Components, SOQL, MuleSoft
Salesforce Functional Analyst – Financial Services Cloud (FSC)
Toronto, ONAstra North Infoteck Inc.
5+ YOECandidates need 5+ years as a Salesforce functional lead and 3+ years in the financial industry. They should have deep knowledge of banking workflows, Financial Services Cloud and core banking integrations, plus a related engineering or post-graduate degree.
Salesforce, Financial Services Cloud, Jira, Confluence
Salesforce Technical Lead - Financial Services Cloud.
Toronto, ONAstra North Infoteck Inc.
Candidates need deep Salesforce Financial Services Cloud experience, strong Apex and LWC skills, and integration expertise with MuleSoft and APIs. They also need DevOps experience, knowledge of banking or insurance domains, and the ability to lead technical teams.
Salesforce, Apex, Lightning Web Components, MuleSoft, Salesforce DX, Azure DevOps
Salesforce Technical Lead- Financial Services Cloud.
Toronto, ONAstra North Infoteck Inc.
10+ YOECandidates need 10+ years of IT experience and 8+ years of hands-on Salesforce work, including leading implementations. They need strong skills in Financial Services Cloud, Sales Cloud, Service Cloud, Apex, Lightning Web Components, integrations, and Platform Events.
Salesforce, Apex, Lightning Web Components, Salesforce Flow, MuleSoft
Salesforce Technical Lead- Financial Services Cloud
Montréal, QCAstra North Infoteck Inc.
Candidates need experience delivering Salesforce solutions in banking, wealth management or financial services, plus Salesforce architect and Financial Services Cloud certifications. Agile delivery and MuleSoft or similar integration experience are also required.
Salesforce, Financial Services Cloud, MuleSoft
Salesforce Functional Lead (Financial Services Cloud)
Toronto, ONAstra North Infoteck Inc.
5+ YOECandidates need a bachelor's degree, 5+ years as a Salesforce functional, business or solution lead, and 3+ years in banking or another regulated industry. Deep Financial Services Cloud, Agile and Jira/Confluence experience is required.
Salesforce Financial Services Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Jira, Confluence
Salesforce Functional Consultant (Financial Services Cloud)
Toronto, ONAstra North Infoteck Inc.
5+ YOECandidates need 5+ years as a Salesforce Functional, Business or Solution Lead and 3+ years in banking or another regulated industry. Deep Financial Services Cloud expertise, enterprise implementation experience and strong Agile and stakeholder skills are required.
Salesforce, Jira, Confluence
Salesforce Business System Analyst- Financial Services Cloud
Toronto, ONAstra North Infoteck Inc.
5+ YOECandidates need about five years of business analysis or project experience on sales and systems projects. They should communicate clearly with technical and non-technical audiences and have Salesforce experience, ideally with Sales Cloud, Experience Cloud and dashboards.
Salesforce Sales Cloud, Salesforce Experience Cloud, Salesforce Financial Services Cloud, Miro, Box