Help Desk Analyst
Toronto, ONFull Time
PQ
Prime Quadrant
1+ YOEPrime Quadrant needs 1 to 2 years of IT helpdesk or desktop support experience, with Windows and Microsoft 365 knowledge, basic networking understanding (Wi-Fi, DNS, DHCP, VPN), and strong customer service and troubleshooting skills. Entra ID, Intune, Autopilot, PowerShell, ITSM tools and certifications such as AZ-900 or MD-102 are assets.
Microsoft 365, Microsoft Teams, Outlook, OneDrive, SharePoint, Microsoft Intune