Bilingual Customer Service Representative
Québec, QCRandstad Canada
Candidates need to be fluent in English and French, spoken and written, and have call center experience. They should be comfortable with computers, chat platforms and phone tools, and be empathetic, organized and detail-oriented.
Microsoft Office, chat platforms, telephony tools
Agent-e au service à la clientèle Bilingue
Québec, QCRandstad Canada
Bilinguisme français-anglais à l'oral et à l'écrit; Expérience en centre d'appels requise; Aisance avec plusieurs logiciels et plateformes simultanément
Customer service, Bilingualism, Technical support, French, English, Customer relationship management
Bilingual Customer Service Representative
Québec, QCRandstad Canada
Candidates need to be fluent in English and French, spoken and written, and have call center experience. They should be comfortable with computers, chat platforms and phone tools, and be empathetic, organized and detail-oriented.
Microsoft Office, chat platforms, telephony tools
Agent-e au service à la clientèle Bilingue
Québec, QCRandstad Canada
Bilinguisme français-anglais à l'oral et à l'écrit; Expérience en centre d'appels requise; Aisance avec plusieurs logiciels et plateformes simultanément
Customer service, Bilingualism, Technical support, French, English, Customer relationship management
Senior Project Manager - MFCJP00017146
Waterloo, ONRandstad Canada
9+ YOECandidates need 9+ years of project or program management experience, a bachelor's degree in business, technology or engineering, and PMP or equivalent certification. Insurance, claims or financial services background and vendor-led delivery experience are needed.
Leadership, Reporting, Vendor management, Documentation, Customer experience, Stakeholder management
Operational Engineer- 1733
Waterloo, ONRandstad Canada
2+ YOECandidates need 2+ years supporting Microsoft Teams Telephony and AWS services such as Amazon Connect, plus 3 to 5 years designing or supporting cloud voice solutions. A bachelor's degree or equivalent experience, strong documentation and stakeholder skills, and an understanding of AI and GenAI are also needed.
Microsoft Teams Phone, Amazon Connect, AWS, Terraform, Ansible, Jenkins
Spécialiste bilingue du soutien aux réclamations
Toronto, ONRandstad Canada
1+ YOEPlus d'un an d'expérience en soutien téléphonique ou service à la clientèle; Expérience en saisie de données et traitement de documents; Excellentes compétences en communication orale et écrite en français et en anglais
CRM, Bases de données, Feuilles de calcul, Systèmes de gestion de dossiers, Télécopieur
Adjointe Executive
Saint-Laurent, QCRandstad Canada
Expérience en administration ou poste similaire; Excellent français et bon anglais à l'oral et à l'écrit; Maîtrise de Microsoft Office (Word, Excel, Outlook, PowerPoint)
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
IT Service Desk Lead - ONTARIO
Mississauga, ONRandstad Canada
3+ YOECandidates need team leadership experience in an IT service environment, at least 3 years of service desk work, and ITIL v4 certification. Strong communication skills and hands-on knowledge of Windows, Microsoft 365, Entra ID and network troubleshooting are also required.
ServiceNow, Microsoft 365, Azure Active Directory, Entra ID, Jamf, RingCentral
IT Support Analyst
Burnaby, BCRandstad Canada
Candidates need proven desktop support experience, strong customer service and communication skills, and hands-on knowledge of Windows 11, macOS, Microsoft 365, Entra ID, MDM tools such as Jamf, and networking basics like TCP/IP, DNS, VPNs and firewalls.
ServiceNow, Jamf, Apple Business Manager, Microsoft 365 Admin Center, Microsoft Entra ID, RingCentral
Contrôleur financier principal
Québec, QCRandstad Canada
7+ YOETitre CPA obligatoire; Baccalauréat en administration des affaires ou sciences comptables; Minimum de 7 ans d'expérience pertinente en finance et comptabilité
ERP
Facilities Services Customer Center Operator
OntarioRandstad Canada
1+ YOECandidates need high school completion plus a specialized technical business course, and one or more years of experience. They must write and speak clear English, be strong at typing and navigating computer systems while on the phone, and be available for rotating 12-hour shifts, weekends, holidays and on-call work.
Service request/work order management system, Telephony system
Business Analyst
Toronto, ONRandstad Canada
Candidates need a post-secondary degree in computer science, IT, business or a related field, plus contact center and cloud migration experience. Hands-on knowledge of telephony platforms, CRM integrations and BA tools is required. CBAP or PMP is an asset.
Visio, Word, Excel, PowerPoint, MS Project, Jira
Adjointe Executive
Saint-Laurent, QCRandstad Canada
Expérience en administration ou poste similaire; Excellent français et bon anglais à l'oral et à l'écrit; Maîtrise de Microsoft Office (Word, Excel, Outlook, PowerPoint)
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Adjointe Executive
Saint-Laurent, QCRandstad Canada
Expérience en administration ou poste similaire; Excellent français et bon anglais à l'oral et à l'écrit; Maîtrise de Microsoft Office (Word, Excel, Outlook, PowerPoint)
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint