“ZenDesk” jobs in Canada – Page 2

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• 2d

  Client Service Delivery Manager (Canada)

  Remote in Canada

  RemoteFull Time

  

  Procom

  5+ YOE3+ MgmtCandidates need 5+ years of enterprise SaaS service delivery or customer support experience, including 3+ years leading people. They need strong ticket, SLA and incident management skills, clear client communication, and the ability to work across teams. Salesforce Administrator certification is required within six months of joining.

  Jira Service Management, ServiceNow, Zendesk, Salesforce

• 2d

  Manager, Talent Acquisition

  Mississauga, ON +5

  Full Time

  TL

  The Landline Co

  6+ YOE2+ MgmtCandidates need 6+ years of recruiting experience, including full-cycle hiring for salaried and hourly roles, and 2+ years leading recruiters. Helpful experience includes high-volume frontline hiring, in-person hiring events, FAA or FMCSA hiring rules, and ADP Workforce Now or a similar ATS.

  ADP Workforce Now, Tenstreet, Indeed, Glassdoor, Wellfound, Sterling

• 2d

  Sales Associate Endy & Casper (Halifax) Full-Time Permanent

  Halifax, NS

  On-siteFull Time

  BB

  Bed Bath & Beyond

  Candidates need a positive, customer-focused attitude and strong communication skills; 1 to 3 years of sales, retail or customer service experience is an asset. Knowledge of Mac and Google Suite is required, and Zendesk and Shopify knowledge are assets. Candidates must be self-starters available to work days, evenings and weekends.

  Point of sale system, Tablet, Mac, Google Suite, Zendesk, Shopify

• 2d

  Client Solutions Specialist

  Alberta

  $24–$26/hrRemoteContract

  

  Frida

  1+ YOECandidates need at least one year of customer service experience, strong written and spoken communication, and a high school diploma or equivalent. Availability for weekends and some statutory holidays is required.

  Zendesk

• 3d

  Application Technical Specialist

  Mississauga, ON

  $65k–$70k/yrOn-siteFull Time

  FG

  Flynn Group of Companies

  Flynn Group of Companies needs candidates with a Bachelor's degree in Business, strong analytical and organizational skills, and a customer service focus. Candidates must communicate clearly, meet deadlines in a fast-paced multi-project setting, and learn software such as Jira, Zendesk, Teams and Camtasia.

  Dynamics SL 2015, Remote Desktop Services, Preceptive Content, SAP SuccessFactors, HardCat, xCart

• 3d

  Gestionnaire en ingénierie, Qualité et expérience développeur - LUS

  Montréal, QC

  L

  Lyft

  3+ MgmtCandidates need at least 3 years managing software development teams, a bachelor's degree in computer science or equivalent experience, and hands-on software development background. They also need experience with test automation, CI/CD and production operations, and must be fluent in English and French.

  Zendesk

  3d

  Engineering Manager, Quality & Developer Experience - LUS

  Montréal, QC

  L

  Lyft

  3+ MgmtCandidates need 3+ years managing software engineering teams, a strong hands-on software engineering background, and experience with test automation, CI/CD and distributed systems in production. Fluency in English and French, written and spoken, is required.

  Zendesk

• 4d

  Customer Success Manager

  Montréal, QC

  On-site

  CS

  Canary Systems, Inc.

  Candidates need customer success or account management experience and a bachelor's degree or equivalent experience. Strong written and verbal communication, relationship skills and CRM use are required, and CCSM certification and geotechnical or civil monitoring knowledge are preferred.

  CRM system, Zendesk

• 4d

  Service Desk Analyst - End User Support (Contract)

  Toronto, ON

  $60k/yrFull Time

  

  Harry Rosen Inc.: A proudly Canadian retailer of luxury menswear since 1954.

  2+ YOECandidates need at least 2 years of customer service or IT service desk experience, preferably in retail, plus a degree or certificate in computer science or a related field. Harry Rosen Inc. wants strong Microsoft operating system and Office skills, ITSM knowledge, and experience with Active Directory and Office 365.

  Microsoft Office, Active Directory, Office 365, MS Exchange, CRM, ERP

• 4d

  Product Operations Analyst (2027 New Grad)

  Toronto, ON

  On-siteFull Time

  EA

  exacare ai: Exacare ai is a private company with more than 2,000 facilities and agencies as customers, including Ignite Medical Resorts, Pearl Healthcare, and…

  1+ YOECandidates need 1+ years in product, support, customer success, or a similar customer-facing role, preferably in B2B SaaS, with a potential exception for new graduates with strong internships. They need clear written communication, customer empathy, troubleshooting skills, and an analytical product mindset.

  Pylon, PostHog, Omni, Notion, Loom

• 4d

  Senior Customer Success Engineer - AMER

  Remote in Canada

  Remote

  

  Tyk Technologies

  Tyk Technologies needs extensive technical support or Customer Success experience, mentoring experience, and strong hands-on skills with Docker, Kubernetes and on-premise deployments. Candidates also need deep API Management knowledge, Enterprise customer experience, and excellent written and verbal communication.

  Zendesk, Docker, Kubernetes, Redis, MongoDB

• 4d

  Senior Customer Support Specialist

  Markham, ON

  Full Time

  M

  MDLand

  4+ YOECandidates need 4+ years of customer or technical support experience, ideally in healthcare technology or SaaS. They must have strong hands-on Zendesk skills, experience with EHR customers, and clear communication with healthcare professionals. A bachelor's degree or equivalent experience is required.

  Zendesk

• 4d

  Senior Revenue Operations Analyst

  Remote in Canada

  $92k–$118k/yrRemoteFull Time

  

  Jobgether

  4+ YOECandidates need at least 4 years of Revenue Operations, Sales Operations, Marketing Operations or business analysis experience. Strong SQL, CRM data knowledge, advanced spreadsheet skills and clear communication are required.

  SQL, Databricks, HubSpot, Zendesk, Gong, Google Sheets

  6d

  Team Lead, Collections

  Remote in Canada

  $68k–$85k/yrRemoteFull Time

  

  Jobgether

  2+ YOE2+ MgmtCandidates need at least 2 years of frontline collections leadership experience and strong knowledge of consumer lending and Canadian collection regulations. Experience with Zendesk, Workato, AI tools, and negotiation or de-escalation skills are also required, and bilingual French and English is an asset.

  Zendesk, Workato

• 4d

  Customer Support Associate

  Revelstoke, BC

  On-siteFull Time

  

  Cronometer Software Inc: -Stanford University, Nutrition Studies Group

  Cronometer needs a clear written communicator who is detail-oriented, tech-savvy and eager to learn Zendesk, Slack, GitHub and AI support tools. Candidates should be based in or willing to relocate to Revelstoke, BC.

  Zendesk, Slack, GitHub, AI-enabled support tools

• 4d

  Customer Support Associate | GraphPad

  Remote in Canada

  Remote

  

  Dotmatics

  5+ YOECandidates need 5+ years of customer support, customer success or account management in software, plus hands-on Zendesk or similar ticketing experience. They must communicate clearly in writing, work well remotely on a fixed shift, and learn technical or scientific products quickly.

  Zendesk, GraphPad Prism

• 5d

  Customer Education & Knowledge Systems Manager

  Etobicoke, ON

  Contract

  C

  Canpump

  Candidates need exceptional written communication and the ability to make complex product information clear. Canpump asks for experience creating or improving documentation, training or knowledge bases, strong process-design skills, and comfort learning technical products and using AI-assisted tools.

  Gorgias, Omnisend, Klaviyo, HubSpot, Zendesk, Intercom

• 5d

  Systems Integration Specialist

  Victoria, BC +1

  Full Time

  

  Opensignal: Opensignal is the leading global provider of independent insights into the connectivity experiences and decisions of consumers.

  Opensignal needs candidates with prior systems integration, implementation or solutions engineering experience, customer-facing delivery skills, and experience working with Engineering on releases. Candidates should know SQL, Python or Bash, and tools such as Slack, Jira, GitHub and a cloud platform.

  Jira, GitHub, Slack, Google Cloud Platform, Apache Airflow, Mode Analytics

• 5d

  Senior Revenue Operations Analyst

  Calgary, AB

  $92k–$118k/yrRemoteFull Time

  

  Wagepoint

  4+ YOECandidates need 4+ years in revenue, sales, marketing or business analytics in a SaaS company, strong SQL, and the ability to work independently. They also need CRM data knowledge, strong spreadsheet skills, and clear communication with non-technical stakeholders.

  Databricks, HubSpot, Zendesk, Gong, Google Sheets, Excel

• 7d

  Customer Service Lead

  Cumberland, BC

  On-siteFull Time

  NW

  NOBL Wheels

  3+ YOE3+ MgmtCandidates need 3+ years leading a customer service or technical support team in a product or e-commerce business, strong ERP and helpdesk skills (Odoo is an asset), and practical AI or workflow-automation experience. Cycling or mountain bike knowledge is a major advantage.

  Odoo, Freshdesk, Zendesk, CRM, Generative AI tools

• 8d

  Solutions Engineer, Canada

  Remote in Canada

  Remote

  

  Glean

  5+ YOEGlean needs candidates with 5+ years of Sales Engineering or Solutions Consulting experience at a SaaS company and a Computer Science or related bachelor's degree. Candidates need Python or Java skills, cloud experience with GCP, AWS, or Azure, and experience managing API integrations.

• 8d

  Premium Support Advisor (Portuguese Speaking)

  Toronto, ON

  $58k–$68k/yrHybridFull Time

  

  Docebo: Imprint: https://www.docebo.com/company/imprint/

  3+ YOECandidates need 3.5+ years of technical support experience in SaaS, a Bachelor's degree in Computer Science, IT or equivalent experience, and strong problem-solving skills. Fluency in Portuguese and English and experience with Zendesk, Salesforce, JIRA and Slack are required.

  Zendesk, Salesforce, JIRA, Slack

• 8d

  French Bilingual Client Service Specialist

  Mississauga, ON

  Full Time

  F

  Fiserv

  1+ YOECandidates need at least one year each in client support, CRM or case management tools, troubleshooting account and billing issues, real-time documentation, Microsoft Office, and service metrics. Bilingual French is required by the title.

  Salesforce Service Cloud, Zendesk, CRM, Microsoft Excel, Microsoft Outlook, Microsoft Word

• 8d

  French Bilingual Client Service Specialist

  Mississauga, ON

  On-siteFull Time

  FC

  Fiserv Canada Ltd.

  1+ YOECandidates need at least one year each of client support, CRM or case management, troubleshooting account and billing issues, real-time case documentation, Microsoft Office, and service metrics or queue management tools. Experience in financial services, payments or fintech is an asset.

  Salesforce Service Cloud, Zendesk, Microsoft Excel, Microsoft Outlook, Microsoft Word, CRM system

22 companies