Hospital Contact Centre Agent - Casual (Switchboard Operator)
Vancouver, BCPHSA - Provincial Health Services Authority
1+ YOECandidates need Grade 12 plus one year of recent related experience, or an equivalent mix of education, training and experience. Customer service, retail, hospitality, booking clerk or medical office assistant experience is relevant, and typing at 40 WPM is required. Availability for day, evening and night shifts and willingness to commute to both hospitals are required.
PA system, online scheduling database
Clerical Support, Forensic Psychiatric Kelowna Regional Clinic – Kelowna, BC
Kelowna, BCPHSA - Provincial Health Services Authority
1+ YOECandidates need Grade 12, a medical transcription program or equivalent, and one year of recent related experience. They must type at 60 wpm and show knowledge of Indigenous cultural safety, anti-racism and the foundational documents listed in the posting.
Dictaphone, Multi-line switchboard, Electronic calendars, Clinical records systems