“Zendesk Support” jobs in Canada – Page 8

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• 1mo

  Lead, End User Compute & Service Desk

  Toronto, ON

  Full Time

  

  Porter Airlines Inc.

  3+ YOE3+ MgmtCandidates need 3 to 5 years in End User Compute, desktop engineering or endpoint management, and at least 3 years as a team or technical lead. Porter also wants experience with distributed users, governance and audit documentation, and the ability to explain technical standards to any audience.

  Microsoft Intune, MECM/SCCM, Jamf, AWS Workspace, Google Suite, Zendesk

  1mo

  Intermediate Specialist, Service Management

  Toronto, ON

  Full Time

  

  Porter Airlines Inc.

  3+ YOECandidates need solid experience with ITIL-based IT service management and the main ITSM processes, plus analytical skills to read service data and KPIs. Experience with Splunk, Dynatrace and ITSM tools is important, and the role requires comfort with after-hours on-call support and cross-functional collaboration.

  Splunk, Dynatrace, ITSM tools, CMDB

• 1mo

  Technical Support Specialist

  Oakville, ON

  $50k–$60k/yrOn-siteFull Time

  

  ShipTime Inc.: Whether shipping locally, across Canada, or internationally, ShipTime provides clear pricing, reliable delivery options, and flexible services to…

  2+ YOECandidates need 2 to 5 years of technical support experience, strong troubleshooting and customer communication skills, and fluency in English and French. Knowledge of REST APIs, SQL, eCommerce platforms and ticketing tools is also expected.

  GitHub, Postman, SQL, Zendesk, Freshdesk, HubSpot

• 1mo

  Technical Support Analyst - Remote, Canada (Pacific Time)

  Ottawa, ON

  $60k–$80k/yrRemoteFull Time

  KS

  Kinetic Software

  3+ YOECandidates need 3 to 5 years of technical or application support experience in SaaS or enterprise software, strong SQL and relational database skills, and hands-on production experience with Microsoft SQL Server and Azure. They also need clear communication skills and experience with ticketing tools such as Zendesk, Jira or Salesforce.

  SQL, Microsoft SQL Server, Microsoft Azure, Zendesk, Jira, Salesforce

• 1mo

  Technical Support Engineer

  Remote in Canada

  RemoteFull Time

  FT

  Foundant Technologies Inc

  5+ YOECandidates need 5+ years in SaaS technical support, including 2+ years on Tier 2/3 escalations. They must troubleshoot complex software independently, know SQL and REST APIs, and be legally eligible to work in the US or Canada.

  Jira, Zendesk, Kibana, AppDynamics, Postman, SQL

  1mo

  Technical Support Representative (Western Canada)

  British Columbia +1

  RemoteFull Time

  FT

  Foundant Technologies Inc

  1+ YOECandidates need a STEM bachelor's degree and 1-2 years of customer-facing technical or SaaS support experience. They need clear communication, solid troubleshooting, and basic knowledge of SQL, HTML/CSS, JavaScript, workflows, integrations and data reports.

  Zendesk, SmartSimple, SQL, HTML, CSS, JavaScript

• 1mo

  Estimator (Product Support)

  Remote in Canada

  RemoteFull Time

  

  Valsoft Corporation

  2+ YOECandidates need 2+ years as an electrical or mechanical estimator, or in a technical or customer support role in construction or electrical work. Strong written and verbal communication, attention to detail, and the ability to work independently and remotely with flexible hours overlapping North American business hours are also required.

  Countfire, Trimble, Bluebeam, Accubid, ConEst, McCormick

• 1mo

  Customer Success Manager (Bilingual French/English)

  Toronto, ON

  Full Time

  

  SWTCH Energy Inc.

  3+ YOECandidates need 3+ years in customer success, account management or a similar client-facing role, ideally in SaaS, cleantech or real estate. Strong English and French communication, CRM and Excel skills, and an interest in sustainability are needed.

  Excel, Salesforce, ChurnZero, Zendesk

• 1mo

  Suppor Lead - FinTech

  Canada

  Full Time

  

  Remote People

  5+ YOECandidates need 5+ years in technical support or incident management, ideally in FinTech or SaaS, with an engineering or computer science background. Proven team leadership, strong cross-cultural communication, and experience with Jira, Zendesk and ITSM practices are required.

  Jira, Zendesk, SQL, Linux, Docker, Kubernetes

• 1mo

  VIP Player Services Lead

  Toronto, ON

  Full Time

  

  Big Viking Games

  4+ YOEBig Viking Games needs candidates with 4+ years in VIP, player services, customer experience or retention roles. They must communicate warmly, judge sensitive situations well, use player data to find issues, and be comfortable with AI tools.

  Zendesk, Helpshift, Salesforce, HubSpot, Intercom, Jira

• 1mo

  Implementation Consultant

  Mississauga, ON

  Remote

  

  Upshop

  3+ YOECandidates need 3+ years in software implementation, consulting, or retail technology, plus strong communication and stakeholder skills. Retail operations knowledge and working understanding of APIs, data integration, and SaaS platforms are highly valued.

  Zendesk, Jira, Confluence, Wrike, Salesforce, SQL

• 1mo

  Support Engineer III

  Remote in Canada

  $82k–$102k/yrRemoteFull Time

  

  Blackpoint Cyber: Blackpoint Cyber is a technology-driven cybersecurity company.

  5+ YOEBlackpoint Cyber needs candidates with 5+ years in technical or customer support for complex software, strong Zendesk automation skills and solid knowledge of microservices, cloud and networking. Scripting and operating system expertise are also required.

  Zendesk, Superblocks, n8n, Tines, Docker, PowerShell

• 1mo

  Staff AI Platform Developer [590]

  Remote in Canada

  RemoteFull Time

  

  D-Wave Quantum

  7+ YOECandidates need 7+ years of professional software or platform engineering experience, a bachelor's degree or equivalent, and extensive experience building LLM applications, RAG, agent frameworks and secure internal data integrations. Strong Python or TypeScript skills and production deployment experience are also required.

  Python, TypeScript, GitHub, Jira, Slack, Confluence

• 1mo

  Member Services Coordinator

  Vancouver, BC

  Full Time

  

  Miles Employment Group

  2+ YOECandidates need at least 2 years of experience in a high-touch corporate, association or help desk role, plus experience with a ticketing system such as Salesforce, Zendesk or Dynamics. Advanced Excel and CRM skills are needed, and a business or communications degree is preferred.

  Salesforce, Zendesk, Microsoft Dynamics, Microsoft Excel, CRM, MS Office

• 1mo

  Onboarding Experience Manager

  Vancouver, BC

  $58k–$72k/yrRemoteFull Time

  

  Intiveo

  3+ YOECandidates need 3+ years in onboarding, implementation, project management, customer success or a similar client-facing SaaS role. Strong organization, presentation skills and comfort learning new tools are required.

  Totango, Zendesk, Salesforce

• 1mo

  Call Center Representative Job Openings (SYDNEY, NS, CA)

  Sydney, NS

  Full Time

  

  MCI Careers

  1+ YOECandidates need a high school diploma or Grade 12, 1-3 years of call center or customer service experience, and strong verbal and written communication skills. They must multitask in a target-driven setting, use basic computer and CRM tools, and work flexible shifts.

  CRM system, Salesforce, Zendesk, Avaya

• 1mo

  Customer Service Representative

  Montréal, QC

  $45k–$50k/yrFull Time

  

  Fresh Prep Foods Inc

  1+ YOECandidates need one to two years of customer service experience, with call center experience an asset. They must speak and write French and English well, type 50 words per minute with near-perfect accuracy, and have a quiet space to work from home or be able to commute to the Ville-Saint-Laurent office.

  Zendesk

• 1mo

  Enterprise Application Administrator

  Calgary, AB

  Full Time

  

  DIRTT Environmental Solutions

  10+ YOECandidates need 10+ years of IT administration experience and 5+ years managing enterprise business applications. They must know SSO and identity integration with Microsoft Entra ID, REST APIs and data import/export, and be able to mentor helpdesk staff and work under pressure during outages.

  Salesforce, Zendesk, PTC Windchill, Autodesk Inventor, Autodesk Account, Microsoft Entra ID

• 1mo

  Vice-President, Advisor Platform Management

  Toronto, ON +1

  $150k–$190k/yrFull Time

  WA

  Wellington Altus Branding

  5+ YOECandidates need at least 5 years managing advisor or client technology in financial services, plus a business or information systems degree. Vendor management, platform ownership, adoption-driving experience and proficiency with Jira, ServiceNow or Zendesk are required.

  Jira, ServiceNow, Zendesk

• 1mo

  Associate Support Analyst

  Oakville, ON

  HybridFull Time

  

  Euna Solutions: Euna Solutions® is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline…

  1+ YOECandidates need up to one year of technical support, help desk or customer-facing experience, including internships and co-ops. Strong written and verbal communication, comfort with ticketing systems, and basic technical knowledge are required.

  Zendesk

• 1mo

  Sport Event Management - Account Coordinator

  London, ON

  HybridFull Time

  E

  EventConnect

  Candidates need a university or college degree, prior customer service, sales or technical support experience, and knowledge of youth and amateur sports. General hotel industry knowledge and strong written, verbal and interpersonal skills are also required, and they must be located in Canada.

  CRM, Zendesk, HubSpot, Knowledge base, Proprietary EventConnect platform

• 1mo

  Intermediate Technical Support Representative

  Vancouver, BC

  $71k–$77k/yrHybridFull Time

  

  FISPAN

  3+ YOEFISPAN needs at least 3 years of technical support or customer service experience, and high school graduation with technical or payment industry training as an asset. Candidates need strong communication, critical thinking, attention to detail and good judgment.

  Sage Intacct, NetSuite, Workday, Honeycomb, Datadog, Zendesk

• 1mo

  Customer Support Manager | Gestionnaire du soutien technique

  Montréal, QC

  HybridFull Time

  

  Jesta I.S.: est un pionnier dans le développement de suites ERP d'entreprise de bout en bout pour les marques émergentes aspirant à se développer et les marques…

  3+ YOE3+ Mgmt3 ans et plus en gestion d'équipes de soutien B2B ou ERP; Baccalauréat en TI ou domaine connexe, ou expérience équivalente; Certification ITIL Foundation (un atout)

  Zendesk, Jira Service Management, Salesforce Service Cloud, Microsoft Copilot, Azure DevOps, Microsoft Teams

• 1mo

  Community Coordinator

  Vancouver, BC

  $50k–$57k/yrHybridFull Time

  

  Creator

  1+ YOECandidates need 1 to 2 years of customer-facing support or community experience, Zendesk or similar helpdesk experience, strong written English and attention to detail. Practical use of AI tools such as ChatGPT or Claude and comfort appearing on camera for short-form content are also required.

  Zendesk, Attio, Circle, ChatGPT, Claude

22 companies