As of November 6, 2026, Jobsy lists 61 customer success manager jobs in Toronto, ON. The median advertised pay is $91,000 a year (from 8 postings). The most active employers are AutoPlus, Euna Solutions and Motion. Skills often requested: sales, communication skills, client relationship management and onboarding.
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AppDirect: AppDirect is a San Francisco-based B2B subscription commerce platform company that brings together technology providers, advisors, and businesses to…
4+ YOECandidates need 4+ years in customer success, partnerships or client-facing SaaS roles, with a record of building or improving processes. Strong data analysis, executive communication and familiarity with the partner ecosystem (affiliate, referral, reseller, co-sell) are required.
Portside, Inc.: Portside is a fast-growing software company providing an operating system for business aviation.
5+ YOECandidates need 5+ years in a customer-facing SaaS role, including a tech-enabled Customer Success model managing mid-market accounts. Strong analytical, escalation-handling and group-training skills are required, plus a bachelor's degree or equivalent experience.
5+ YOECandidates need a post-secondary education, 5+ years of B2B software customer success or similar tech experience, and a record of selling complex SaaS and managing multi-million-dollar accounts. Strong presentation skills, data analysis and fluency with CRM and AI tools are also expected.
Salesforce, Excel, BI tools, CRM, Ticketing tools, Product management tools
Tali AI needs candidates who have owned B2B renewals or retention, including difficult at-risk conversations. They should have built automation that others rely on, turn CRM and usage data into clear decisions, and write clearly enough for others to follow their playbooks.
2+ YOECandidates need at least two years of customer or relationship management experience, ideally in consulting, startups or healthcare. Strong written and verbal communication, data comfort, organization and a self-starter mindset are needed to work with executive stakeholders.
3+ YOECandidates need a bachelor's degree and 3 years in customer success, account management or a similar SaaS role, with a record of managing high volumes of enterprise accounts. An MBA is preferred, along with C-level relationships and experience presenting to senior audiences.
Crimson Education: Services include in-depth US, UK, EU and Australian university admissions support, Australia and New Zealand medical school admissions support,…
1+ YOECandidates need 1-2 years of customer service, project management or a transferable role. They must build strong family relationships, adapt to cultural differences, handle pressure in a fast-paced startup, and communicate well in writing and speaking.
Etraveli Group: Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products.
3+ YOECandidates need 3 to 5 or more years in customer success, account management or project management, ideally in SaaS or B2B. Strong organization, data analysis, and presentation skills for meetings with executives are required.
5+ YOECandidates need a bachelor's degree, 5+ years in customer success, account management or consulting, and fluency in English and French. Financial services and data or API experience is an asset.
5+ YOECandidates need 5-6 years of customer success, SaaS or strategic consulting experience, including supporting Sales Cloud and Service Cloud customers. Strong communication and influence with executive and C-level stakeholders is essential, and Salesforce certifications are a plus.
Salesforce, Sales Cloud, Service Cloud, Einstein AI, Field Service Lightning
3+ YOESalesforce needs candidates fluent in French and English with 3 to 4 years supporting customers on Sales Cloud and Service Cloud. Strong consulting, communication and stakeholder management skills are required, and Financial Services industry experience is valued.
Sales Cloud, Service Cloud, Financial Services Cloud, Lightning Console, Omni-Channel, Einstein
Candidates need a self-starting, problem-solving mindset, comfort taking ownership of customer outcomes, and clear direct communication. Strong coordination across teams such as Supply Chain, Finance and Support is expected.
Onboarding, Supply chain management, Sales, Communication skills
2+ YOECandidates need about 2+ years in customer success, account management, consulting or another client-facing role, strong communication and analytical skills, and experience with cross-functional teams. Excel experience is preferred.
Candidates need experience in customer success, account management or a related field, plus the ability to manage several accounts and complex services. Strong communication, organization, analytical skills and some financial process knowledge such as invoice auditing are required.
5+ YOECandidates need 5+ years of experience in customer success, account management, retail, e-commerce, advertising or sales, plus a bachelor's degree or equivalent. They must show strong project management, business planning and multi-project skills in a fast-paced setting. An MBA and GenAI experience are preferred.
5+ YOECandidates need 5+ years of experience in customer success, account management, sales, e-commerce or retail. A bachelor's degree is required, and an MBA or graduate degree is preferred. Strong project management and the ability to manage many priorities in a fast-paced setting are essential.
4+ YOEUber needs at least four years of full-time B2B experience in sales, customer success, account management, or retail or food management, plus a bachelor's degree. Strong analytical, communication and cross-functional skills are preferred, along with SQL and French.
3+ YOECandidates need 3+ years in customer success, account management, consulting, SaaS or a similar customer-facing role. Strong business sense, consultative communication and data analysis skills are needed, and a bachelor's degree is preferred.
Candidates need proven customer-facing support or account management experience, ideally at an ad tech or software company. They must have hands-on ticket queue management, strong data analysis, solid technical aptitude and experience delivering client training and documentation.
Ticketing or help desk platform, Campaign reporting tools
2+ YOECandidates need a bachelor's degree or equivalent experience, plus 2+ years of Customer Success Management or 3 to 5 years of sales or account management. SaaS experience and experience working with C-level and SVP executives, including running executive business reviews, are required.
Supply chain management, Customer experience, Sales, Customer relations, Business model, Customer service
4+ YOECandidates need at least 4 years of construction experience, preferably site-based, and proven client-facing experience. They need strong stakeholder management, change management and communication skills, and must be located in the Toronto area.
5+ YOEOkta needs candidates with 5+ years in customer success, account management or consulting with large enterprises, strong executive communication, and problem-solving skills. Enterprise security tool experience is preferred.
Problem solving, Sales, Process improvement, Client relationship management, Customer experience, Communication skills
Candidates need strong customer relationship and communication skills, experience managing store-level budgets and KPIs, and comfort with Salesforce and Microsoft tools. Supervisory experience with field or cleaning staff is an asset.
3+ YOECandidates need 3+ years in customer success, international HR or a related field, plus CRM experience and strong communication skills. A customer-first attitude, the ability to work independently in a fast-paced startup, and Spanish fluency as an asset are also sought.
What skills do customer success manager jobs ask for?
Postings most often mention sales, communication skills, client relationship management, onboarding, csm, customer experience, customer service and problem solving.