As of November 6, 2026, Jobsy lists 152 customer success manager jobs in Canada. The median advertised pay is $105,602 a year (from 23 postings). The most active employers are AutoPlus, Euna Solutions and Motion. Skills often requested: communication skills, sales, client relationship management and onboarding.
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2+ YOECandidates need 2+ years of B2B customer success or account management experience, ideally with a large portfolio of 100+ customers. They also need strong prioritization, excellent written and verbal communication, and experience with a modern tech stack including HubSpot.
Samsara: The company's mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.
2+ YOECandidates need 2 to 4+ years in a senior customer success, account management or strategic consulting role, SaaS and technical product experience preferred, and fluency in English and French. Strong problem-solving, relationship building and a bachelor's degree are also required.
AppDirect: AppDirect is a San Francisco-based B2B subscription commerce platform company that brings together technology providers, advisors, and businesses to…
4+ YOECandidates need 4+ years in customer success, partnerships or client-facing SaaS roles, with a record of building or improving processes. Strong data analysis, executive communication and familiarity with the partner ecosystem (affiliate, referral, reseller, co-sell) are required.
4+ YOECandidates need at least 4 years managing customer accounts in a SaaS environment, strong customer success and analytical skills, and excellent communication. They must be eligible to work in Canada, as a Canadian citizen or otherwise, and be willing to undergo a criminal records check.
Sales, Communication skills, Onboarding, Client relationship management, Organizational skills, Problem solving
3+ YOECandidates need 3 to 6+ years in customer success, account management or a customer-facing role, strong written and verbal English, and experience juggling multiple customer relationships. CRM and customer success tool experience is preferred.
3+ YOECandidates need 3+ years in customer success or account management at a digital marketing, SEO, SaaS or B2B service firm. They must understand SEO and PPC, read GA4, Search Console and ad data, use AI tools with judgment, and run projects in ClickUp or a similar tool.
ClickUp, HubSpot, Google Ads, Microsoft Ads, GA4, Google Search Console
Portside, Inc.: Portside is a fast-growing software company providing an operating system for business aviation.
5+ YOECandidates need 5+ years in a customer-facing SaaS role, including a tech-enabled Customer Success model managing mid-market accounts. Strong analytical, escalation-handling and group-training skills are required, plus a bachelor's degree or equivalent experience.
Vendasta: Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers.
2+ YOECandidates need two or more years in a customer-facing role, ideally in SaaS customer success, and clear daily communication with customers. They should have experience with onboarding, account reviews and escalations, stay organized across many accounts, and use AI daily to draft, summarize and plan.
4+ YOESolink needs candidates with 4+ years managing customer accounts in SaaS, strong written and verbal communication, and a consultative approach to customer outcomes. Comfort with data, prioritization and learning new technical platforms quickly is also required.
2+ YOECandidates need 2 to 3 years in a customer-facing role, clear English communication, strong attention to detail and familiarity with tools like Slack, Notion, HubSpot or Salesforce. Accounting exposure and experience creating training content are nice to have.
3+ YOECandidates need 3+ years in a customer-facing B2B SaaS role with direct retention or renewal ownership, experience managing a book of 50+ accounts, and comfort with payroll, benefits, HR or compliance topics. Clear writing, CRM familiarity and interest in automation are also needed.
Adoc Talent Management: Adoc Talent Management is the first recruitment consulting firm specialized in the recruitment and career development of PhDs.
Candidates need an aeronautics or related degree, experience in airline or flight operations, and knowledge of fuel optimization, dispatch, safety or punctuality. Fluent English is required, with French, Spanish or Portuguese as assets, plus strong customer-facing and project management skills.
Sales, Technical support, Project management, Manage several projects
5+ YOECandidates need a post-secondary education, 5+ years of B2B software customer success or similar tech experience, and a record of selling complex SaaS and managing multi-million-dollar accounts. Strong presentation skills, data analysis and fluency with CRM and AI tools are also expected.
Salesforce, Excel, BI tools, CRM, Ticketing tools, Product management tools
Tali AI needs candidates who have owned B2B renewals or retention, including difficult at-risk conversations. They should have built automation that others rely on, turn CRM and usage data into clear decisions, and write clearly enough for others to follow their playbooks.
2+ YOECandidates need at least two years of customer or relationship management experience, ideally in consulting, startups or healthcare. Strong written and verbal communication, data comfort, organization and a self-starter mindset are needed to work with executive stakeholders.
5+ YOECandidates need 5+ years in customer-facing roles, including 3+ years with enterprise customers, plus strong project management and data-analysis skills. Strong written and verbal communication and the ability to handle change and high-stress situations are also required.
ClearRisk: ClearRisk provides a full suite of integrated, cloud-based software solutions for claims, incident, vendor, and fleet management for organizations…
3+ YOECandidates need 3-5 years in customer success, account management or client services, ideally in SaaS, plus a university degree or college diploma. Strong CRM and data skills, solid technical aptitude, and excellent communication and organizational abilities are required.
Salesforce, ChurnZero, ClientSuccess, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
3+ YOECandidates need a bachelor's degree and 3 years in customer success, account management or a similar SaaS role, with a record of managing high volumes of enterprise accounts. An MBA is preferred, along with C-level relationships and experience presenting to senior audiences.
Crimson Education: Services include in-depth US, UK, EU and Australian university admissions support, Australia and New Zealand medical school admissions support,…
1+ YOECandidates need 1-2 years of customer service, project management or a transferable role. They must build strong family relationships, adapt to cultural differences, handle pressure in a fast-paced startup, and communicate well in writing and speaking.
3+ YOEBucketlist Rewards needs candidates with at least 3 years of customer success experience in a SaaS environment, strong written and verbal communication, and comfort with CRM and customer success tools. A bachelor's degree in business or a related field is preferred, and French or Spanish as a second language is an asset.
4+ YOECandidates need 4+ years in customer success, client engagement or software implementation, with SaaS experience and strong communication skills. A degree in computer science, marketing or business is preferred.
4+ YOECandidates need 4+ years in customer success, client engagement or software implementation, with SaaS experience and strong communication skills. A degree in computer science, marketing or business is preferred.
Etraveli Group: Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products.
3+ YOECandidates need 3 to 5 or more years in customer success, account management or project management, ideally in SaaS or B2B. Strong organization, data analysis, and presentation skills for meetings with executives are required.
5+ YOECandidates need a bachelor's degree, 5+ years in customer success, account management or consulting, and fluency in English and French. Financial services and data or API experience is an asset.
How much does a customer success manager make in Canada?
The median advertised pay is $105,602 a year, across 23 postings that list pay. The lowest quarter pays under $86,258 and the top quarter over $112,497.
What skills do customer success manager jobs ask for?
Postings most often mention communication skills, sales, client relationship management, onboarding, customer experience, csm, problem solving and customer service.