About Jumpfactor
8-time Growth500 agency driving $1.9B+ in client revenue for MSP and B2B tech companies. Largest in our niche, scaling 5X.
The Role
Own end-to-end agency operations across SEO, Content, Web, Paid, Email, Social, and Design. Lead 8 functional heads, 70 team members to ensure KPI performance, client ROI, and elite execution. Full accountability for delivery quality, team performance, and operational excellence.
What You’ll Own
• Lead 7 leaders and a team of 35
• Drive KPI performance + client ROI
• Capacity planning, hiring, profitability
• Enforce SOPs, playbooks, accountability
• Remove roadblocks, ensure delivery quality
What You Bring
• 8+ years experience (4+ in
Responsibilities
Own end-to-end operations across SEO, content, web, paid, email, social and design
Lead 7 leaders and a team of 35
Drive KPI performance and client ROI
Manage capacity planning, hiring and profitability
Requirements
8+ years of experience, including 4+ in marketing or project management
WHO WE ARE:
Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) achieve massive growth. With over $1.9 Billion in client revenue generated, we are recognized globally as a top-tier MSP growth digital agency.
ROLE OVERVIEW:
At Jumpfactor, we’re looking for a Senior Digital Marketing Account Manager who’s passionate about helping clients grow and empowering them to achieve their best results. In this role, you’ll serve as both a trusted advisor and a strategic partner, guiding clients to success through proactive coaching, strong rela
Responsibilities
Build and maintain trusted client relationships and high NPS
Manage accounts to minimize churn and drive growth
Identify upsell and cross-sell opportunities
Analyze campaign performance and lead client performance calls
Requirements
3+ years in digital marketing account management or client success
Experience managing North American B2B accounts
Proven client retention, renewal and revenue ownership
Strong English communication and negotiation skills
About the Role
As a Sales Manager, you will be responsible for leading, coaching, and developing a team of sales representatives while driving consistent revenue performance. You will oversee day-to-day sales execution, pipeline management, and quota attainment, ensuring the team operates efficiently and meets performance expectations.
This role is suited for professionals with strong leadership skills who are comfortable balancing people management with hands-on sales execution.
Your Responsibilities
• Lead, coach, and manage a team of sales representatives
• Set clear performance expectations and sales targets
• Monitor pipeline activity, forecasting, and deal progression
• Provide ongoing
Responsibilities
Lead, coach and manage a team of sales representatives
Set performance expectations and sales targets
Monitor pipeline, forecasting and deal progression
Support deal strategy, negotiations and closing
Requirements
5 to 8+ years of sales experience, 2+ in people management
Proven track record of meeting or exceeding revenue targets
Strong coaching, communication and leadership skills
Experience with CRM systems and sales reporting tools
About the Role
As a Sales Development Representative (SDR), you will be responsible for identifying potential customers and generating new business opportunities. Your primary focus will be to initiate conversations with prospects, build interest in products or services, and support the sales pipeline by qualifying leads and scheduling meetings.
This role is suited for individuals who are motivated by outbound activity, relationship building, and performance-based goals.
Your Responsibilities
• Prospect and generate new leads through outbound activities, including cold calling, email campaigns, and social outreach
• Qualify inbound and outbound leads based on predefined criteria
• Schedule m
Responsibilities
Prospect and generate new leads through outbound activities
Qualify inbound and outbound leads
Schedule meetings and hand off opportunities to Account Executives
Research prospects to personalize outreach
Requirements
1 to 3+ years of SDR, BDR or customer-facing experience
Strong written and verbal English communication
Comfortable with cold outreach and objection handling
Experience with CRM systems such as HubSpot or Salesforce
About the Role
As a Product Manager, you will be responsible for defining, prioritizing, and delivering product initiatives that align with business goals and user needs. You will work closely with cross-functional teams to guide products through the full lifecycle, from discovery and planning to launch and iteration.
This role is suited for professionals who are strategic, analytical, and comfortable balancing business, user, and technical considerations.
Your Responsibilities
• Define product vision, roadmap, and priorities
• Gather and translate business and user requirements into clear specifications
• Collaborate with engineering, design, and other stakeholders
• Manage product backlogs
Responsibilities
Définir la vision, la feuille de route et les priorités produit
Traduire les besoins d'affaires et des utilisateurs en spécifications
Collaborer avec l'ingénierie, le design et les parties prenantes
Gérer les backlogs et la planification des sprints
Requirements
4 à 8+ ans d'expérience en gestion de produit
Solide compréhension du cycle de vie des produits
Expérience avec des équipes multidisciplinaires
Excellentes communications écrites et orales en anglais
About the Role
As a Marketplace Manager, you will be responsible for managing and optimizing performance across multiple online marketplaces. You will oversee day-to-day marketplace operations, ensure listings are optimized, and drive revenue growth while maintaining compliance with platform requirements.
This role is suited for professionals who are hands-on, analytical, and experienced managing multiple marketplace channels simultaneously.
Your Responsibilities
• Manage and optimize product listings across Amazon, Walmart, and TikTok Shop
• Oversee day-to-day marketplace operations and execution
• Monitor sales performance, pricing, inventory, and rankings
• Execute promotions, campaigns,
Responsibilities
Manage and optimize listings on Amazon, Walmart and TikTok Shop
Oversee daily marketplace operations and execution
Monitor sales, pricing, inventory and rankings
Execute promotions, campaigns and marketplace initiatives
Requirements
4 to 8+ years managing online marketplaces
Hands-on experience with Amazon, Walmart and TikTok Shop
Understanding of marketplace tools, dashboards and metrics
Experience optimizing listings, pricing and promotions
About the Role
As a Marketing Manager, you will be responsible for planning, executing, and optimizing marketing initiatives to support business growth. You will oversee campaigns, manage channels, and collaborate with internal teams to drive demand, engagement, and performance across marketing activities.
This role is suited for professionals who are strategic, data-driven, and comfortable owning marketing performance end to end.
Your Responsibilities
• Plan and execute marketing campaigns across multiple channels
• Manage and optimize marketing channels and budgets
• Monitor performance metrics and campaign effectiveness
• Collaborate with internal teams and external partners
• Develop mes
Responsibilities
Plan and execute multi-channel marketing campaigns
Manage and optimize marketing channels and budgets
Monitor performance metrics and campaign effectiveness
Analyze data and generate performance reports
Requirements
4 to 8+ years of marketing or related experience
Strong understanding of digital marketing channels and tools
Experience managing campaigns and performance metrics
Analytical mindset with strong problem-solving skills
Channel marketingDocumentationMarketing department processesDigital marketingProblem solvingCommunication skills
About the Role
As a Lead Generation Specialist, you will be responsible for identifying, sourcing, and qualifying potential leads to support the sales pipeline. Your primary focus will be to generate high-quality leads through research, outreach, and data-driven activities.
This role is suited for professionals who are detail-oriented, proactive, and comfortable working with data and outreach tools.
Your Responsibilities
• Research and identify potential leads and target accounts
• Build and maintain lead lists based on predefined criteria
• Execute outbound outreach campaigns via email and other channels
• Qualify leads and assess interest and fit
• Enrich lead data and maintain database ac
Responsibilities
Research and identify potential leads and target accounts
About the Role
As a Growth Manager, you will be responsible for driving user, revenue, and performance growth through experimentation, optimization, and data-driven initiatives. You will work across marketing, product, and sales functions to identify growth opportunities and execute strategies that improve acquisition, activation, and retention.
This role is suited for professionals who are analytical, execution-focused, and comfortable owning growth metrics end to end.
Your Responsibilities
• Develop and execute growth strategies across acquisition, activation, and retention
• Design and run experiments to test and optimize growth initiatives
• Analyze funnels, cohorts, and performance metr
Responsibilities
Develop and execute growth strategies across acquisition, activation and retention
Design and run experiments to optimize growth initiatives
Analyze funnels, cohorts and performance metrics
Collaborate with marketing, product and sales teams
Requirements
4 to 8+ years in growth, performance marketing or related role
Strong analytical skills and data interpretation
Experience running experiments and optimization
Familiarity with analytics, attribution and testing tools
About the Role
As an eCommerce Manager, you will be responsible for managing and optimizing online sales channels to drive revenue growth and improve overall performance. You will oversee day-to-day eCommerce operations, execute growth initiatives, and collaborate with internal teams to ensure a seamless customer experience.
This role is suited for professionals who are data-driven, organized, and comfortable owning revenue performance across digital sales channels.
Your Responsibilities
• Manage and optimize eCommerce platforms and online sales channels
• Monitor performance metrics and identify opportunities for growth
• Oversee product listings, pricing, and promotions
• Coordinate with m
Responsibilities
Manage and optimize eCommerce platforms and online sales channels
Monitor performance metrics and identify growth opportunities
Oversee product listings, pricing and promotions
Analyze sales data, conversion rates and customer behavior
Requirements
4 to 8+ years in eCommerce or online sales management
Strong understanding of eCommerce platforms and tools
Experience managing online revenue and performance metrics
Analytical mindset and strong problem-solving skills
About the Role
As a Customer Success Manager (CSM), you will be responsible for ensuring customer satisfaction, retention, and long-term value after the sale. You will work closely with customers to support onboarding, adoption, and ongoing success while acting as a trusted point of contact throughout the customer lifecycle.
This role is suited for professionals who are customer-focused, proactive, and comfortable managing multiple accounts while owning retention and engagement outcomes.
Your Responsibilities
• Manage a portfolio of active customers post-sale
• Act as the primary point of contact for customer onboarding and ongoing support
• Ensure customers achieve value from products or se
Responsibilities
Manage a portfolio of active customers post-sale
Guide onboarding, adoption and ongoing support
Monitor customer health, usage and engagement
Identify risks and drive retention
Requirements
3 to 6+ years in customer success or account management
About the Role
As a Brand Manager, you will be responsible for developing, executing, and maintaining brand strategy across channels to ensure consistency, growth, and strong market positioning. You will oversee brand initiatives, messaging, and campaigns while collaborating with internal and external teams to drive brand awareness and performance.
This role is suited for professionals who are strategic, creative, and data-driven, with experience owning brand performance end to end.
Your Responsibilities
• Develop and execute brand strategy aligned with business goals
• Ensure consistent brand messaging across all channels and touchpoints
• Manage brand campaigns, launches, and ongoing initi
Responsibilities
Develop and execute brand strategy aligned with business goals
Ensure consistent brand messaging across channels
Manage brand campaigns, launches and initiatives
Monitor brand performance and conduct competitive analysis
Requirements
4 to 8+ years in brand management or marketing
Strong understanding of brand strategy and positioning
Experience managing cross-functional projects and campaigns
Analytical mindset with ability to interpret performance data
About the Role
As an Account Manager (AM), you will be responsible for managing and growing relationships with existing customers. You will act as the main point of contact, ensuring customer satisfaction, retention, and long-term value while identifying opportunities to expand accounts through upsells and renewals.
This role is suited for professionals who are relationship-driven, organized, and comfortable managing multiple accounts while owning revenue and retention targets.
Your Responsibilities
• Manage and maintain relationships with an assigned portfolio of customers
• Serve as the primary point of contact for ongoing client communication
• Understand customer needs, goals, and challe
Responsibilities
Manage and maintain relationships with an assigned portfolio of customers
Identify upsell, cross-sell, and renewal opportunities
Resolve customer issues and escalate when needed
Maintain accurate account data in the CRM
Requirements
3–6+ years in account management, sales, or customer-facing role
About the Role
As an Account Executive (AE), you will be responsible for managing the full sales cycle, from engaging qualified prospects to closing new business. You will work closely with Sales Development Representatives to convert opportunities into customers by understanding needs and presenting effective solutions.
This role is suited for professionals who are comfortable owning revenue targets and managing multiple opportunities simultaneously.
Your Responsibilities
• Manage the full sales cycle from qualified lead to closed deal
• Conduct discovery calls, presentations, and product demonstrations
• Understand prospect needs and align solutions accordingly
• Build and manage a pipelin
Responsibilities
Manage full sales cycle from qualified lead to closed deal
Conduct discovery calls, presentations and demos
Build and manage active sales pipeline
Forecast revenue and maintain CRM records
Requirements
3 to 7+ years in a closing role
Proven record of meeting or exceeding quotas
Strong discovery, negotiation and objection-handling skills
Experience with HubSpot, Salesforce or similar CRM
As the Head of Marketing, you will be the single owner of marketing at a fast-growing creator marketing platform, helping take the company from about $12M to $100M in annual run rate across a PLG self-serve motion and an enterprise sales motion. Reporting directly to the CEO, you will bring the brand positioning to life across social, paid media, the website, product marketing, and enterprise campaigns. You will lead a small team of about three people, which will grow over the next year, and manage the agencies that support it.
This is a player-coach role for an experienced marketing leader who has played a key part in a scale-up and is still happy to write the copy, build the offer, and shi
Responsibilities
Own marketing strategy across PLG and enterprise sales
Lead and develop a small marketing team
Manage agencies for positioning, PR and content
Build enterprise marketing from 0 to 1
Requirements
9+ years of marketing experience including B2B SaaS
Key role in a $10M to $100M scale-up
Experience with enterprise and self-serve motions
Player-coach people management experience
LinkedInPaid media platformsAI toolsEmail marketing automationSocial media platforms
Required Skills & Experience
– 8+ years experience building software at an enterprise scale and expertise with system design at a staff engineer level
– 2+ years of hands-on experience with AI tooling in a development context (e.g., GitHub Copilot, Cursor, Claude, or similar AI-assisted development tools)
– 5+ years of practical, execution-focused development experience (candidates with a purely theoretical or enterprise architecture background will not be considered)
– 3+ years of experience working within CI/CD processes and pipeline tooling (e.g., GitHub Actions, Jenkins, GitLab CI, or equivalent)
– Experience building reusable workflow components such as prompts, agents, context pattern
Responsibilities
Build reusable AI workflow components such as prompts, agents and templates
Harden AI-assisted workflows for real development settings
Support adoption across repositories, toolchains and delivery processes
Contribute guardrails and standards for responsible adoption
Requirements
8+ years building enterprise-scale software
2+ years hands-on AI development tooling
5+ years practical development experience
3+ years in CI/CD processes and pipeline tooling
GitHub CopilotCursorClaudeGitHub ActionsJenkinsGitLab CI
HELLO!
I'm Allie, Head of Support at Ashby. 👋 One of our biggest priorities is improving the systems and workflows our Support team relies on to do their best work as we grow.
That’s why we’re searching for a Support Systems Engineer to become the long-term owner of our Support systems.
If you love wrangling operational complexity, building durable systems, and being the person a team relies on to keep everything running well, this is the role for you.
ABOUT THIS ROLE
We’re looking for someone who wants to plant a flag in Support Operations, with the experience to independently lead a system implementation and the ambition to keep raising the bar as our Support team grows and the s
Responsibilities
Own implementation of new Support systems from pilot through rollout
Administer and optimize Support systems and documentation
Evaluate new tools and integrations and hold vendors to commitments
Partner with Workforce Management, QA and Support Training
Requirements
Hands-on experience configuring a support ticketing system
Experience owning a support-system migration or implementation
Vendor evaluation experience
Understanding of support workflows, integrations and APIs
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Product Designer - AI Products based in Canada .
The Staff Product Designer will lead the end-to-end design of innovative AI-powered products, shaping experiences that redefine how people interact with financial services and intelligent technology. This is a hands-on, 0-to-1 opportunity to transform early concepts into polished products for both external customers and internal teams. You will take ownership of the entire design process, from discovery and research to prototyping, delivery, and launch. Working directly with product, engineering, and leadersh
Responsibilities
Own end-to-end product design from discovery to launch
Design AI-powered products for B2C customers and internal teams
Build rapid prototypes to validate concepts and gather feedback
Conduct user research and translate insights into design decisions
Requirements
At least 7 years of professional product design experience
Proven experience leading products from concept to launch
Experience designing AI, generative or probabilistic products is highly desirable
Strong UX, visual design and advanced prototyping skills
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an OpenShift Platform Engineer based in Canada.
This is an opportunity for an experienced infrastructure professional to take a leading role in designing, deploying, and operating enterprise-grade OpenShift platforms. You will serve as a key technical expert, shaping platform standards and ensuring reliable, secure, and scalable containerized environments. Working across bare-metal infrastructure, VMware, and public cloud platforms, you will help enable hybrid deployments and workload migrations. The role combines platform architecture, automation, security, disast
Responsibilities
Architect, deploy and maintain production OpenShift clusters
Serve as primary OpenShift subject matter expert
Lead cluster lifecycle management and upgrades
Design backup, high availability and disaster recovery
Requirements
At least 7 years in infrastructure engineering or platform operations
At least 3 years running OpenShift in production
Strong Kubernetes and container orchestration knowledge
Hybrid and cloud infrastructure experience (VMware, bare-metal, AWS, GCP or Azure)
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Customer Success Manager based in Canada.
This role offers the opportunity to shape the experience and long-term success of a portfolio of enterprise customers, including strategic accounts with complex integrations. You will develop and execute customer success strategies that strengthen relationships, improve retention, and drive sustainable revenue growth. Acting as a trusted customer advocate, you will work closely with senior stakeholders and cross-functional teams to ensure customer needs translate into meaningful business outcomes. Through perf
Responsibilities
Develop strategic customer success plans for enterprise accounts
Manage relationships with key enterprise customers and complex integrations
Identify cross-selling and upselling opportunities
Analyze customer performance metrics and prepare reports
Requirements
Experience advocating for customers at executive level
Proven track record in cross-selling and upselling
Previous experience with SaaS products
Strong analytical and data skills
Team buildingCoachingCustomer serviceCustomer experienceUpsellingSalesCollaborationCustomer relations
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Demand Generation based in Canada.
This is an opportunity to lead and scale a global B2B demand generation function, driving predictable pipeline growth across product-led growth (PLG) and sales-led go-to-market strategies. Reporting directly to the Chief Marketing Officer, you will shape the demand strategy and connect performance marketing, content, lifecycle, brand, and product initiatives into a unified growth engine. You will oversee a broad channel mix, including paid media, SEO, account-based marketing (ABM), field marketing, and funnel optimiz
Responsibilities
Own global demand generation strategy across PLG and sales-led motions
Drive full-funnel pipeline growth across paid media, SEO, ABM and lifecycle
Own funnel reporting, attribution and campaign optimization
Recruit, coach and develop a demand generation team
Requirements
At least 8 years in B2B marketing, 3+ years leading pipeline at director level
Proven experience scaling demand engines across signups, PQLs, SQLs and revenue
Strong CAC, LTV, pipeline velocity and attribution analysis
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Operations Generalist, Finance & Accounting based in Canada.
This is an opportunity to take ownership of the financial and operational foundations of a fast-growing, AI-driven business. Working directly with senior leadership, you will oversee essential accounting activities while supporting a broad range of business operations, including contracts, procurement, tax coordination, insurance, and corporate administration. You will help ensure financial accuracy, maintain reliable records, and keep critical obligations on schedule. Beyond recurring accounti
Responsibilities
Review and validate invoices and coordinate payments
Coordinate month-end close with external accountants
Manage tax filings, registrations and year-end reporting
Coordinate contracts, insurance renewals and corporate records
Requirements
Accounting or finance operations experience with financial process responsibility
Solid understanding of invoices, accruals, reconciliations and month-end close
Strong spreadsheet skills and attention to detail
Familiarity with QuickBooks, Stripe, Brex, Carta or similar platforms
ACCOUNT EXECUTIVE, ENTERPRISE (RESTAURANTS)
Location: Canada | Remote
Preferred: Ottawa, ON or Toronto, ON
Department: Direct Sales | Enterprise
Reports To: Lianne Bradley | Director Restaurant Sales https://www.linkedin.com/in/liannebradley/
Type: Permanent | Full-Time
Vacancy Status: This is an active, approved role and we are currently hiring for this position.
ABOUT SOLINK
At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.
Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent se
Responsibilities
Prospect and build pipeline in enterprise restaurant accounts
Own the full enterprise sales cycle through to close
Navigate multi-stakeholder buying committees
Grow and expand existing restaurant accounts
Requirements
5+ years B2B enterprise sales experience
Experience selling into restaurants, ideally QSR or franchise
Proven record of exceeding quota on complex deals
Experience with Salesforce, Gong, ZoomInfo and LinkedIn Sales Navigator
About Welbi
At Welbi, we're improving the quality of life of older adults like our parents and grandparents. We do this by transforming the way front-line workers in senior living communities provide care to them every day.
To learn more about us — how we started, the problems we solve, and how we are helping seniors live more fulfilled lives — watch the Welbi story below:
VIDEO: Welbi Story
We’re backed by some of the biggest names in the senior living industry, and we are building a team of curious, customer-obsessed, collaborative, high performers who take pride in the fact that our work improves the quality of life of millions of seniors across North America. If that sounds like it m
Responsibilities
Serve as primary support contact by phone, email and chat
Troubleshoot issues and investigate bugs with Product and Engineering
Maintain the online Knowledge Base and customer education content
Analyze support tickets and feedback to improve processes
Requirements
Experience supporting customers in a SaaS environment
Exceptional written and verbal communication skills
Strong troubleshooting and critical thinking skills